# Prismic Administrative Support **URL:** https://community.prismic.io/c/admin-support/46.md?page=4 [Latest](https://community.prismic.io/latest.md) · [Categories](https://community.prismic.io/categories.md) · [Tags](https://community.prismic.io/tags.md) **Page:** 5 --- ## [Having issue setting SliceMachine with Nextjs](https://community.prismic.io/t/having-issue-setting-slicemachine-with-nextjs/15524)
**Author:** [@junnexclusive](https://community.prismic.io/u/junnexclusive)\ **Replies:** 1\ **Last updated:** [March 21, 2024, 10:59am UTC](https://community.prismic.io/t/having-issue-setting-slicemachine-with-nextjs/15524 "2024-03-21T10:59:27Z")
I was watching TrostCodes video on prismic youtube channel, i finally set up my developement, but when i run it, my slice machine doesnt have another page and homepage slice , and the frontend has this error in the image… --- ## [Image Aspect Ratio](https://community.prismic.io/t/image-aspect-ratio/15512)
**Author:** [@jerry.nummi](https://community.prismic.io/u/jerry.nummi)\ **Replies:** 1\ **Last updated:** [March 21, 2024, 9:34am UTC](https://community.prismic.io/t/image-aspect-ratio/15512 "2024-03-21T09:34:16Z")
Has anyone requested a way to crop based on aspect ratio in the image editor? The editors on my team typically try to match the ratios in the Figma mockups but they take the pixel sizes too literally. I end up getting b… --- ## [Documents related to SOC 1, SOC 2 and ISO 27K](https://community.prismic.io/t/documents-related-to-soc-1-soc-2-and-iso-27k/15500)
**Author:** [@leopold](https://community.prismic.io/u/leopold)\ **Replies:** 1\ **Last updated:** [March 19, 2024, 5:17pm UTC](https://community.prismic.io/t/documents-related-to-soc-1-soc-2-and-iso-27k/15500 "2024-03-19T17:17:09Z")
Hello Prismic, How or where would I access documents related to certifications that Prismic has? Specifically ISO27K and assurance reports (SOC1 or SOC2)? Would appreciate a swift answer on this one. Thanks! --- ## [Color theme environments](https://community.prismic.io/t/color-theme-environments/15477)
**Author:** [@bippi](https://community.prismic.io/u/bippi)\ **Replies:** 1\ **Last updated:** [March 19, 2024, 1:38pm UTC](https://community.prismic.io/t/color-theme-environments/15477 "2024-03-19T13:38:19Z")
Feature Idea (one per thread): Color theme environments Issue that it solves: Prevents that content editors edit/add content in wrong environment Screenshot or video of the issue (if applicable): Production Deve… --- ## [graphQuery with content relationship form a slice, and adding styling to a prismic component](https://community.prismic.io/t/graphquery-with-content-relationship-form-a-slice-and-adding-styling-to-a-prismic-component/15409)
**Author:** [@nilenarrator](https://community.prismic.io/u/nilenarrator)\ **Replies:** 1\ **Last updated:** [March 19, 2024, 12:02am UTC](https://community.prismic.io/t/graphquery-with-content-relationship-form-a-slice-and-adding-styling-to-a-prismic-component/15409 "2024-03-19T00:02:10Z")
Hello there, Thank you for this wonderful tool I'm struggling with 2 things 1- fetching content relationship from a slice, I created a reusable project type page and added a hero slice to it, and on my homepage I have… --- ## [UI improvement for new page builder](https://community.prismic.io/t/ui-improvement-for-new-page-builder/15161)
**Author:** [@MichaelVestergaard](https://community.prismic.io/u/MichaelVestergaard)\ **Replies:** 4\ **Last updated:** [March 1, 2024, 3:48pm UTC](https://community.prismic.io/t/ui-improvement-for-new-page-builder/15161 "2024-03-01T15:48:04Z")
Since some of us don't use Slice Machine or NodeJS on the server, it would be fantastic if you could make the new UI greater for the users who: 1: are only seeing "Legacy slices". My suggestion is that you check if ther… --- ## [Is "included" now "1B"?](https://community.prismic.io/t/is-included-now-1b/15314)
**Author:** [@nakane](https://community.prismic.io/u/nakane)\ **Replies:** 5\ **Last updated:** [February 27, 2024, 7:22am UTC](https://community.prismic.io/t/is-included-now-1b/15314 "2024-02-27T07:22:17Z")
Hi there I am on the Medium plan. I believe the Medium plan includes 500GB of Built-in CDN. Today I looked at the Usage Dashboard and "included" is 1B. :flushed: Is this an error in the display? Will this affect the … --- ## [I am changing my CMS from Framer to Prismic. How do I avoid duplicate content?](https://community.prismic.io/t/i-am-changing-my-cms-from-framer-to-prismic-how-do-i-avoid-duplicate-content/15361)
**Author:** [@onyinyechinwankwo3](https://community.prismic.io/u/onyinyechinwankwo3)\ **Replies:** 1\ **Last updated:** [February 26, 2024, 3:46pm UTC](https://community.prismic.io/t/i-am-changing-my-cms-from-framer-to-prismic-how-do-i-avoid-duplicate-content/15361 "2024-02-26T15:46:21Z")
Hello, We are changing our CMS from Framer to Prismic. I manually moved all the content from Framer into Prismic and saved them as drafts. However, I am worried about the issue of duplicate content. How can I ensure thi… --- ## [Getting this error for the page snippet](https://community.prismic.io/t/getting-this-error-for-the-page-snippet/15338)
**Author:** [@2krothapasam](https://community.prismic.io/u/2krothapasam)\ **Replies:** 4\ **Last updated:** [February 24, 2024, 7:57pm UTC](https://community.prismic.io/t/getting-this-error-for-the-page-snippet/15338 "2024-02-24T19:57:14Z")
Was going through this tutorial at 20:30 ish and encounter this error from the page snippet when I get: I should be getting this: This is my code for the issue (that I got from the page snippet): … --- ## [Changes in Prismic not appearing on your website](https://community.prismic.io/t/changes-in-prismic-not-appearing-on-your-website/5461)
**Author:** [@Pau](https://community.prismic.io/u/Pau)\ **Replies:** 1\ **Last updated:** [February 13, 2024, 2:21pm UTC](https://community.prismic.io/t/changes-in-prismic-not-appearing-on-your-website/5461 "2024-02-13T14:21:39Z")
Have you published changes in Prismic that aren't appearing on your website? Or maybe it takes a certain amount of time before you see the changes? Here we discuss the most usual causes of something like this. How long … --- ## [Prismic import feature is too slow! like 15 min or more everytime](https://community.prismic.io/t/prismic-import-feature-is-too-slow-like-15-min-or-more-everytime/15033)
**Author:** [@friday](https://community.prismic.io/u/friday)\ **Replies:** 16\ **Last updated:** [February 14, 2024, 1:39pm UTC](https://community.prismic.io/t/prismic-import-feature-is-too-slow-like-15-min-or-more-everytime/15033 "2024-02-14T13:39:11Z")
Hi we are using prismic import and its super slow!!! i have been trying to reach since last week, can someone help us with the issue our repo details: https://website-france.prismic.io/ --- ## [Copyright text not appearing in the API](https://community.prismic.io/t/copyright-text-not-appearing-in-the-api/5464)
**Author:** [@Pau](https://community.prismic.io/u/Pau)\ **Replies:** 8\ **Last updated:** [February 13, 2024, 12:04pm UTC](https://community.prismic.io/t/copyright-text-not-appearing-in-the-api/5464 "2024-02-13T12:04:00Z")
We hear about a common error: someone has added copyright text to an image, but the newly added text isn't appearing in their API or on their site. If this has happened to you, here is what you need to do. Find and ed… --- ## [Very slow import of documents, almost stalled](https://community.prismic.io/t/very-slow-import-of-documents-almost-stalled/12116)
**Author:** [@javier.tresaco](https://community.prismic.io/u/javier.tresaco)\ **Replies:** 12\ **Last updated:** [August 18, 2023, 5:09pm UTC](https://community.prismic.io/t/very-slow-import-of-documents-almost-stalled/12116 "2023-08-18T17:09:54Z")
Hello In my company we have been using Prismic since a year or more. Sometimes we need to backup some documents, do some modifications and then import them again. To do so, first we delete the documents (so we don't ha… --- ## [How is CDN consumption calculated in Prismic?](https://community.prismic.io/t/how-is-cdn-consumption-calculated-in-prismic/12623)
**Author:** [@Pau](https://community.prismic.io/u/Pau)\ **Replies:** 1\ **Last updated:** [February 7, 2024, 11:25am UTC](https://community.prismic.io/t/how-is-cdn-consumption-calculated-in-prismic/12623 "2024-02-07T11:25:26Z")
The CDN bandwidth usage dashboard records the amount of data downloaded by your visitors from our CDN servers. It can vary based on the amount of content you're serving through Prismic, the traffic you get on your site,… --- ## [I want to get filterd data on the basis of Tags](https://community.prismic.io/t/i-want-to-get-filterd-data-on-the-basis-of-tags/15138)
**Author:** [@nishant.tyagi](https://community.prismic.io/u/nishant.tyagi)\ **Replies:** 5\ **Last updated:** [February 5, 2024, 9:34am UTC](https://community.prismic.io/t/i-want-to-get-filterd-data-on-the-basis-of-tags/15138 "2024-02-05T09:34:35Z")
const getBlogPosts = async (page, pageSize, tags) =\> { try { const api = await Prismic.getApi("https://abc.cdn.prismic.io/api/v2"); const response = await api.query( Prismic.Predicates.at('document.type', 'blogs'), … --- ## [Adding more flexibility to custom types & some core features i request to see in prismic](https://community.prismic.io/t/adding-more-flexibility-to-custom-types-some-core-features-i-request-to-see-in-prismic/11415)
**Author:** [@wygininc](https://community.prismic.io/u/wygininc)\ **Replies:** 3\ **Last updated:** [February 1, 2024, 1:57pm UTC](https://community.prismic.io/t/adding-more-flexibility-to-custom-types-some-core-features-i-request-to-see-in-prismic/11415 "2024-02-01T13:57:39Z")
before i tried prismic i also tried many other headless cms including strapi, sanity, directus, netlify, tina ... I reason i choosed prismic over them is prismic is cloud hosted & is more cost efficient. So i first… --- ## [User activity logging, alerts, blocking access and IP restrictions](https://community.prismic.io/t/user-activity-logging-alerts-blocking-access-and-ip-restrictions/15130)
**Author:** [@prismic33](https://community.prismic.io/u/prismic33)\ **Replies:** 1\ **Last updated:** [January 30, 2024, 2:30pm UTC](https://community.prismic.io/t/user-activity-logging-alerts-blocking-access-and-ip-restrictions/15130 "2024-01-30T14:30:35Z")
Hello, I have some quesitons from a client related to Prismic's security features and I'm wondering if someone can help. I can't find info on these from the public content. Does Prismic implement any CMS authenticaiton … --- ## [Prismic Academy Course Videos Not Shwoing](https://community.prismic.io/t/prismic-academy-course-videos-not-shwoing/15037)
**Author:** [@shubham.yedage52](https://community.prismic.io/u/shubham.yedage52)\ **Replies:** 1\ **Last updated:** [January 24, 2024, 10:04am UTC](https://community.prismic.io/t/prismic-academy-course-videos-not-shwoing/15037 "2024-01-24T10:04:04Z")
I have started a course on Prismic Academy. On the course page, I am only seeing transcripts and not demo videos. How to resolve this? --- ## [Corruption of data with out any resolution](https://community.prismic.io/t/corruption-of-data-with-out-any-resolution/15003)
**Author:** [@tim2](https://community.prismic.io/u/tim2)\ **Replies:** 1\ **Last updated:** [January 18, 2024, 11:05am UTC](https://community.prismic.io/t/corruption-of-data-with-out-any-resolution/15003 "2024-01-18T11:05:35Z")
We are trying to revert changes that were made to a page on the website and are running into some issues. When clicking the restore button on a previous version under the history, it creates a new draft. Viewing the cur… --- ## [Data from an integration field sorted in reverse alphanumeric order](https://community.prismic.io/t/data-from-an-integration-field-sorted-in-reverse-alphanumeric-order/14892)
**Author:** [@phil.thompson](https://community.prismic.io/u/phil.thompson)\ **Replies:** 2\ **Last updated:** [January 3, 2024, 4:09pm UTC](https://community.prismic.io/t/data-from-an-integration-field-sorted-in-reverse-alphanumeric-order/14892 "2024-01-03T16:09:12Z")
When using an integration field in a document the list of items appears to be sorted in reverse alphanumeric order. Could they be displayed in the order retrieved from our API? Or at least be in alphanumeric order for no… --- ## [Feature request: Add information to webhook payload](https://community.prismic.io/t/feature-request-add-information-to-webhook-payload/14853)
**Author:** [@ollie1](https://community.prismic.io/u/ollie1)\ **Replies:** 1\ **Last updated:** [January 3, 2024, 2:46pm UTC](https://community.prismic.io/t/feature-request-add-information-to-webhook-payload/14853 "2024-01-03T14:46:11Z")
I've setup a webhook to trigger the revalidation of specific paths in my nextjs (v12.2) project. Unfortuantely I'm struggling with the limited data provided in the payload. Specifically the two points: Localisation - … --- ## [Request: Nested or grouped repeatable content within slices](https://community.prismic.io/t/request-nested-or-grouped-repeatable-content-within-slices/1455)
**Author:** [@Matt\_Ritsman](https://community.prismic.io/u/Matt_Ritsman)\ **Replies:** 46\ **Last updated:** [December 21, 2023, 8:55pm UTC](https://community.prismic.io/t/request-nested-or-grouped-repeatable-content-within-slices/1455 "2023-12-21T20:55:25Z")
Feature Idea (one per thread): The ability to have groups with repeatable content inside of the repeatable area of a slice. For example, I would like to create a "link list" slice. I can create this slice with a "title… --- ## [Prismic API HTTP Status Codes and Errors Explained](https://community.prismic.io/t/prismic-api-http-status-codes-and-errors-explained/14813)
**Author:** [@Phil](https://community.prismic.io/u/Phil)\ **Replies:** 0\ **Last updated:** [December 21, 2023, 5:24pm UTC](https://community.prismic.io/t/prismic-api-http-status-codes-and-errors-explained/14813 "2023-12-21T17:24:50Z")
Error Code Exact Meaning Likely Cause Likely Fix 000 000 indicates that the viewer closed the connection before the server could respond to the request. If the viewer closes the connection after the server starts… --- ## [Access to New Page Builder](https://community.prismic.io/t/access-to-new-page-builder/13471)
**Author:** [@angie.w](https://community.prismic.io/u/angie.w)\ **Replies:** 10\ **Last updated:** [December 12, 2023, 2:19pm UTC](https://community.prismic.io/t/access-to-new-page-builder/13471 "2023-12-12T14:19:25Z")
Hi, I've tried to sign-up to the waitlist for the new page builder (https://prismic.io/lp/page-builder-waitlist) however I didn't get any confirmation or response that I was added. How can we get access to the feature, … --- ## [Stop paying for existing unused repository](https://community.prismic.io/t/stop-paying-for-existing-unused-repository/14690)
**Author:** [@nathan3](https://community.prismic.io/u/nathan3)\ **Replies:** 1\ **Last updated:** [December 8, 2023, 7:31am UTC](https://community.prismic.io/t/stop-paying-for-existing-unused-repository/14690 "2023-12-08T07:31:33Z")
Hey, I have 3 existing repositories, in which one of them is currently unused (it was the one used for my previous corporate website). I want to remove my subscription for this one and it is not live anymore, but can't f… --- ## [Access to Prismic v2 Upgrade Tool](https://community.prismic.io/t/access-to-prismic-v2-upgrade-tool/14336)
**Author:** [@jake1](https://community.prismic.io/u/jake1)\ **Replies:** 3\ **Last updated:** [November 30, 2023, 2:53pm UTC](https://community.prismic.io/t/access-to-prismic-v2-upgrade-tool/14336 "2023-11-30T14:53:30Z")
Hi, I was wondering if it is possible to get access to the v2 Upgrade Tool? I am currently working on migrating a Prismic website from the legacy builder to Slice Machine. Currently my approach has been to create a new… --- ## [Slice Machine - Variations - Rename and change ID from UI](https://community.prismic.io/t/slice-machine-variations-rename-and-change-id-from-ui/13033)
**Author:** [@dmakos](https://community.prismic.io/u/dmakos)\ **Replies:** 4\ **Last updated:** [November 22, 2023, 9:29am UTC](https://community.prismic.io/t/slice-machine-variations-rename-and-change-id-from-ui/13033 "2023-11-22T09:29:29Z")
Hi, Currently there is no way to rename variations or change their ID (unless I can't find it :D ) from within the Slice Machine UI. Could this potentially be added please? I need to reorganise most of my slices and var… --- ## [How can I get stats of my repo for management purposes e.g. All documents by locale](https://community.prismic.io/t/how-can-i-get-stats-of-my-repo-for-management-purposes-e-g-all-documents-by-locale/12565)
**Author:** [@carlosrg](https://community.prismic.io/u/carlosrg)\ **Replies:** 3\ **Last updated:** [March 3, 2023, 3:36pm UTC](https://community.prismic.io/t/how-can-i-get-stats-of-my-repo-for-management-purposes-e-g-all-documents-by-locale/12565 "2023-03-03T15:36:34Z")
Does Prismic has a dashboard where I can see lists for all my documents, with locale, status(published or not), creation and last update date? I need to have more clarity of what is created and what is missing in an usa… --- ## [Error: Duplicate UID Conflict on Save or Publish](https://community.prismic.io/t/error-duplicate-uid-conflict-on-save-or-publish/5465)
**Author:** [@Pau](https://community.prismic.io/u/Pau)\ **Replies:** 10\ **Last updated:** [November 6, 2023, 1:03pm UTC](https://community.prismic.io/t/error-duplicate-uid-conflict-on-save-or-publish/5465 "2023-11-06T13:03:35Z")
When adding a value to your UID field, you may encounter an error when trying to save your page. This could mean another page in your repository already has this UID value. It could be a page that is drafted or in the a… --- ## [Prismic research: Looking for admins/repo owners! Wanna chat about user roles and locales?](https://community.prismic.io/t/prismic-research-looking-for-admins-repo-owners-wanna-chat-about-user-roles-and-locales/13998)
**Author:** [@isil.tatlicioglu](https://community.prismic.io/u/isil.tatlicioglu)\ **Replies:** 2\ **Last updated:** [October 27, 2023, 7:27am UTC](https://community.prismic.io/t/prismic-research-looking-for-admins-repo-owners-wanna-chat-about-user-roles-and-locales/13998 "2023-10-27T07:27:12Z")
Hey there, Got some exciting news for our awesome community! We're diving into a study about user roles and permissions in Prismic, and we need your help. If you're a Prismic admin or repo owner managing more than one … [Previous page](https://community.prismic.io/c/admin-support/46.md?page=3) [Next page](https://community.prismic.io/c/admin-support/46.md?page=5)