# Billing & Legal **URL:** https://community.prismic.io/c/admin-support/billing-legal/9.md [Latest](https://community.prismic.io/latest.md) · [Categories](https://community.prismic.io/categories.md) · [Tags](https://community.prismic.io/tags.md) --- ## [About the Billing & Legal category](https://community.prismic.io/t/about-the-billing-legal-category/33)
**Author:** [@Phil](https://community.prismic.io/u/Phil)\ **Replies:** 0\ **Last updated:** [January 15, 2020, 6:06pm UTC](https://community.prismic.io/t/about-the-billing-legal-category/33 "2020-01-15T18:06:56Z")
Got some billing related questions? Here's the place to ask. --- ## [Request for retroactive update of invoice billing details](https://community.prismic.io/t/request-for-retroactive-update-of-invoice-billing-details/20100)
**Author:** [@website4](https://community.prismic.io/u/website4)\ **Replies:** 1\ **Last updated:** [February 2, 2026, 9:32am UTC](https://community.prismic.io/t/request-for-retroactive-update-of-invoice-billing-details/20100 "2026-02-02T09:32:06Z")
Hello Prismic team, we recently updated our billing details in our account. However, invoices issued prior to this change still contain the old information. Our accounting team has asked us to ensure that the correct V… --- ## [New pricing model and existing repository - Locales limit](https://community.prismic.io/t/new-pricing-model-and-existing-repository-locales-limit/14379)
**Author:** [@dmakos](https://community.prismic.io/u/dmakos)\ **Replies:** 15\ **Last updated:** [April 10, 2025, 2:21am UTC](https://community.prismic.io/t/new-pricing-model-and-existing-repository-locales-limit/14379 "2025-04-10T02:21:44Z")
Hi, I noticed that the pricing model have changed recently: I can understand changing the unlimited API calls on free and lower tiers but I'm really not happy about the new locales limitation - limit of 2 for "Individu… --- ## [What happens after transferring ownership?](https://community.prismic.io/t/what-happens-after-transferring-ownership/16740)
**Author:** [@sebastian.wolf298](https://community.prismic.io/u/sebastian.wolf298)\ **Replies:** 3\ **Last updated:** [October 17, 2024, 9:47am UTC](https://community.prismic.io/t/what-happens-after-transferring-ownership/16740 "2024-10-17T09:47:15Z")
Hey there! I've got a client-project which nearly comes to an end. Once it's done, I'll transfer the ownership to my client. But since it's the first time doing this with prismic, I wanted what happens while/after tran… --- ## [Q: How can I modify the billing information on the invoices?](https://community.prismic.io/t/q-how-can-i-modify-the-billing-information-on-the-invoices/11429)
**Author:** [@Pau](https://community.prismic.io/u/Pau)\ **Replies:** 2\ **Last updated:** [September 24, 2024, 3:30pm UTC](https://community.prismic.io/t/q-how-can-i-modify-the-billing-information-on-the-invoices/11429 "2024-09-24T15:30:17Z")
You can add and edit the billing details for future invoices in your repository Settings: :warning: Please note that it is impossible to edit past invoices once they are sent. You'll see the changes reflected in the ne… --- ## [Apache 2.0 License](https://community.prismic.io/t/apache-2-0-license/16059)
**Author:** [@travis.travis](https://community.prismic.io/u/travis.travis)\ **Replies:** 1\ **Last updated:** [June 4, 2024, 12:40pm UTC](https://community.prismic.io/t/apache-2-0-license/16059 "2024-06-04T12:40:52Z")
I'm considering creating an NPM package specifically for Astro and likely basing it off of a lot of the code in the @prismicio/react package. I just wanted to say that the use of the Apache 2.0 license in Prismic's open… --- ## [Pricing plans](https://community.prismic.io/t/pricing-plans/15916)
**Author:** [@contacto](https://community.prismic.io/u/contacto)\ **Replies:** 1\ **Last updated:** [May 18, 2024, 12:32am UTC](https://community.prismic.io/t/pricing-plans/15916 "2024-05-18T00:32:43Z")
I have been using prismic for 3 months with the medium plan, and I am surprised that the last month they upgraded me to the platinum plan and they charged me 750 dollars considering that I only exceeded one location, lea… --- ## [What happens if I hit the API calls limit, plus more](https://community.prismic.io/t/what-happens-if-i-hit-the-api-calls-limit-plus-more/15039)
**Author:** [@icewolfy](https://community.prismic.io/u/icewolfy)\ **Replies:** 3\ **Last updated:** [March 26, 2024, 12:45pm UTC](https://community.prismic.io/t/what-happens-if-i-hit-the-api-calls-limit-plus-more/15039 "2024-03-26T12:45:19Z")
Hi everyone. I wrote a website for a company which is currently on the Small plan, which allows us to make up to 4m API calls. I noticed last month that we were close to 4m API calls, or around 3.7m. What happens if we… --- ## [Is "included" now "1B"?](https://community.prismic.io/t/is-included-now-1b/15314)
**Author:** [@nakane](https://community.prismic.io/u/nakane)\ **Replies:** 5\ **Last updated:** [February 27, 2024, 7:22am UTC](https://community.prismic.io/t/is-included-now-1b/15314 "2024-02-27T07:22:17Z")
Hi there I am on the Medium plan. I believe the Medium plan includes 500GB of Built-in CDN. Today I looked at the Usage Dashboard and "included" is 1B. :flushed: Is this an error in the display? Will this affect the … --- ## [Bandwidth usage details](https://community.prismic.io/t/bandwidth-usage-details/13833)
**Author:** [@contas](https://community.prismic.io/u/contas)\ **Replies:** 1\ **Last updated:** [August 10, 2023, 8:37am UTC](https://community.prismic.io/t/bandwidth-usage-details/13833 "2023-08-10T08:37:21Z")
Hi! In the last few months we exceeded our 100GB limit, and by what the dashboard shows it seems this will continue. We would really like to know more details about our bandwidth usage, like for example, what is consumi… --- ## [Cannot Change Repository Owner](https://community.prismic.io/t/cannot-change-repository-owner/10723)
**Author:** [@rebecca.jones](https://community.prismic.io/u/rebecca.jones)\ **Replies:** 0\ **Last updated:** [July 29, 2022, 5:48am UTC](https://community.prismic.io/t/cannot-change-repository-owner/10723 "2022-07-29T05:48:07Z")
Hi there, Needing to update our repository owner. We have attempted to update this ourselves but receive an error message stating that we don't have permission to do so. The current owner no longer works for the busines… --- ## [How does the renewal of prismic subscription works?](https://community.prismic.io/t/how-does-the-renewal-of-prismic-subscription-works/12755)
**Author:** [@ebtehal.abuali](https://community.prismic.io/u/ebtehal.abuali)\ **Replies:** 2\ **Last updated:** [March 30, 2023, 1:38pm UTC](https://community.prismic.io/t/how-does-the-renewal-of-prismic-subscription-works/12755 "2023-03-30T13:38:32Z")
How can I renew and pay for my prismic subscription in advance? I don't see anyway for advance payment? --- ## [Q: Does Prismic submit invoices or receipts after credit card payments?](https://community.prismic.io/t/q-does-prismic-submit-invoices-or-receipts-after-credit-card-payments/11430)
**Author:** [@Pau](https://community.prismic.io/u/Pau)\ **Replies:** 0\ **Last updated:** [October 20, 2022, 10:13pm UTC](https://community.prismic.io/t/q-does-prismic-submit-invoices-or-receipts-after-credit-card-payments/11430 "2022-10-20T22:13:09Z")
We send receipts for all payments. We also send notifications when a payment fails. By default, we sent them to the repository owner's email. Receipts are also available for download in the Payment History repository un… --- ## [Transferring Ownership](https://community.prismic.io/t/transferring-ownership/12572)
**Author:** [@thejuniperstudio](https://community.prismic.io/u/thejuniperstudio)\ **Replies:** 6\ **Last updated:** [March 15, 2023, 10:22pm UTC](https://community.prismic.io/t/transferring-ownership/12572 "2023-03-15T22:22:27Z")
A client has decided to move away from using us to manage their Prismic account. I want to: Make them an owner of the repo remove my card details remove myself as a user downgrade them to a free account (and let them … --- ## [My repository is locked. What can I do?](https://community.prismic.io/t/my-repository-is-locked-what-can-i-do/11599)
**Author:** [@Pau](https://community.prismic.io/u/Pau)\ **Replies:** 0\ **Last updated:** [November 10, 2022, 7:26pm UTC](https://community.prismic.io/t/my-repository-is-locked-what-can-i-do/11599 "2022-11-10T19:26:13Z")
Repositories are blocked when several payments are not completed. To unlock your repository, follow these steps: The owner of the repository must update credit card if it's expired if you don’t know who the owner is, r… --- ## [Q; What payment methods are available other than credit card?](https://community.prismic.io/t/q-what-payment-methods-are-available-other-than-credit-card/11597)
**Author:** [@Pau](https://community.prismic.io/u/Pau)\ **Replies:** 1\ **Last updated:** [December 5, 2022, 3:24am UTC](https://community.prismic.io/t/q-what-payment-methods-are-available-other-than-credit-card/11597 "2022-12-05T03:24:00Z")
If you’re on one of the Community plans ( Starter / Small / Medium), a credit card is the unique payment method available, both for monthly and yearly paid plans. On our Enterprise plans, we support integration with you… --- ## [Q: Have I been charged more than the price of the plan?](https://community.prismic.io/t/q-have-i-been-charged-more-than-the-price-of-the-plan/11428)
**Author:** [@Pau](https://community.prismic.io/u/Pau)\ **Replies:** 0\ **Last updated:** [October 20, 2022, 8:21pm UTC](https://community.prismic.io/t/q-have-i-been-charged-more-than-the-price-of-the-plan/11428 "2022-10-20T20:21:48Z")
CDN case This happens when the repository's bandwidth consumption over the past month has exceeded the bandwidth provided in your plan. Visit your repository's Settings \> Usage Dashboard to see the details of your CDN co… --- ## [Change your credit card details](https://community.prismic.io/t/change-your-credit-card-details/11426)
**Author:** [@Pau](https://community.prismic.io/u/Pau)\ **Replies:** 0\ **Last updated:** [October 20, 2022, 6:45pm UTC](https://community.prismic.io/t/change-your-credit-card-details/11426 "2022-10-20T18:45:14Z")
Here is how you can update your credit card information if it has expired or is about to expire. Only the repository owner can change credit card details. If you need access to these settings, you must ask the owner to… --- ## [Payment card to monthly/yearly invoices](https://community.prismic.io/t/payment-card-to-monthly-yearly-invoices/11293)
**Author:** [@jaroslav.psenicka](https://community.prismic.io/u/jaroslav.psenicka)\ **Replies:** 4\ **Last updated:** [October 31, 2022, 9:45pm UTC](https://community.prismic.io/t/payment-card-to-monthly-yearly-invoices/11293 "2022-10-31T21:45:47Z")
Hi there, is there a chance to change the payment from payment card to monthly/yearly incoices? So, you would be issuing an invoice which we pay, no payment card needed. Thanks, JP --- ## [Unsuccessful payment notification email](https://community.prismic.io/t/unsuccessful-payment-notification-email/11432)
**Author:** [@Pau](https://community.prismic.io/u/Pau)\ **Replies:** 0\ **Last updated:** [October 20, 2022, 10:44pm UTC](https://community.prismic.io/t/unsuccessful-payment-notification-email/11432 "2022-10-20T22:44:40Z")
If you receive an unsuccessful payment email notification because your credit card expired, update your repository settings with the new credit card information. After that, there is no further action required from your… --- ## [Change ownership of repository](https://community.prismic.io/t/change-ownership-of-repository/9607)
**Author:** [@declan.barry](https://community.prismic.io/u/declan.barry)\ **Replies:** 1\ **Last updated:** [April 1, 2022, 2:49pm UTC](https://community.prismic.io/t/change-ownership-of-repository/9607 "2022-04-01T14:49:10Z")
I need to change ownership of the repository as the person previously in charge has left. Also want to upgrade our account and cannot do this and keep existing repository. Please advise --- ## [Import then downgrade?](https://community.prismic.io/t/import-then-downgrade/1306)
**Author:** [@matts](https://community.prismic.io/u/matts)\ **Replies:** 3\ **Last updated:** [March 16, 2022, 1:44pm UTC](https://community.prismic.io/t/import-then-downgrade/1306 "2022-03-16T13:44:00Z")
Hi, I am looking to set up a Prismic repo by importing a bunch of content (currently stored in Airtable), but only need the feature set of the Small Plan. Will there be any issues with signing up for the Medium plan for… --- ## [Cancel a Prismic subscription (self-service)](https://community.prismic.io/t/cancel-a-prismic-subscription-self-service/8921)
**Author:** [@Phil](https://community.prismic.io/u/Phil)\ **Replies:** 0\ **Last updated:** [February 3, 2022, 5:12pm UTC](https://community.prismic.io/t/cancel-a-prismic-subscription-self-service/8921 "2022-02-03T17:12:12Z")
If you don't want to delete your repo or lose your content, you can instead downgrade your subscription to the 'Personal' (Free) plan. To do so, select the 'Personal Plan' in the repository 'Settings' \> 'Plans and Billin… --- ## [How can I change my credit card details?](https://community.prismic.io/t/how-can-i-change-my-credit-card-details/8730)
**Author:** [@Phil](https://community.prismic.io/u/Phil)\ **Replies:** 0\ **Last updated:** [January 19, 2022, 3:43pm UTC](https://community.prismic.io/t/how-can-i-change-my-credit-card-details/8730 "2022-01-19T15:43:36Z")
Important: To change your repositories’ credit card details you must be the repository owner. Head to the Settings of your repository and click on the Plans & Billing tab. Scroll down the page and click on the ‘… --- ## [How can I change the owner of locked repo](https://community.prismic.io/t/how-can-i-change-the-owner-of-locked-repo/8375)
**Author:** [@dimitri.pilarski](https://community.prismic.io/u/dimitri.pilarski)\ **Replies:** 14\ **Last updated:** [January 19, 2022, 1:17pm UTC](https://community.prismic.io/t/how-can-i-change-the-owner-of-locked-repo/8375 "2022-01-19T13:17:28Z")
Hello, We cannot pay because the repository owner is not in the company and we cannot transfer the repo because it's unpaid... Do you have a solution ? Best regards --- ## [Can we use Prismic free plan for commercial use?](https://community.prismic.io/t/can-we-use-prismic-free-plan-for-commercial-use/8308)
**Author:** [@kaushalyap](https://community.prismic.io/u/kaushalyap)\ **Replies:** 1\ **Last updated:** [December 11, 2021, 1:25am UTC](https://community.prismic.io/t/can-we-use-prismic-free-plan-for-commercial-use/8308 "2021-12-11T01:25:13Z")
I am aware of the limits of the free plan, it seems to suffice my current requirements. Can I use Prismic free plan for commercial use (ex: for clients, startups. commercial websites and etc )? --- ## [As a developer, Prismic pricing plans are very unproductive](https://community.prismic.io/t/as-a-developer-prismic-pricing-plans-are-very-unproductive/4634)
**Author:** [@Wassim](https://community.prismic.io/u/Wassim)\ **Replies:** 1\ **Last updated:** [March 23, 2021, 10:02pm UTC](https://community.prismic.io/t/as-a-developer-prismic-pricing-plans-are-very-unproductive/4634 "2021-03-23T22:02:03Z")
I run a Jamstack development agency and I'm trying to convince people everyday to move to Jamstack and Prismic. But unfortunately, I find Prismic plans really unconvenient for my case to the point I'm thinking to move to… --- ## [Detailed bandwidth usage info](https://community.prismic.io/t/detailed-bandwidth-usage-info/6947)
**Author:** [@jim1](https://community.prismic.io/u/jim1)\ **Replies:** 7\ **Last updated:** [September 15, 2021, 4:11pm UTC](https://community.prismic.io/t/detailed-bandwidth-usage-info/6947 "2021-09-15T16:11:24Z")
Like this user's question Bandwidth usage we would like to know if it is possible to get detailed information about our bandwidth usage. We'd love to know, for each of our video and image assets, how much bandwidth they … --- ## [How do I change the account owner?](https://community.prismic.io/t/how-do-i-change-the-account-owner/2547)
**Author:** [@marcelobueno](https://community.prismic.io/u/marcelobueno)\ **Replies:** 1\ **Last updated:** [November 3, 2020, 3:41pm UTC](https://community.prismic.io/t/how-do-i-change-the-account-owner/2547 "2020-11-03T15:41:30Z")
I wanna now how to change the owner of application management, the people who contract you is not working at company anymore, can you help us ? --- ## [Bandwidth usage](https://community.prismic.io/t/bandwidth-usage/2097)
**Author:** [@ttillberg](https://community.prismic.io/u/ttillberg)\ **Replies:** 1\ **Last updated:** [October 1, 2020, 10:58am UTC](https://community.prismic.io/t/bandwidth-usage/2097 "2020-10-01T10:58:32Z")
Hello. We exceeded the 100GB bandwidth allowance only days after launch. Where could I access more detailed information about the usage in order to narrow down the issue(s) ? Thanks, T [Next page](https://community.prismic.io/c/admin-support/billing-legal/9.md?page=1)