# FAQs **URL:** https://community.prismic.io/c/admin-support/faqs/40.md [Latest](https://community.prismic.io/latest.md) · [Categories](https://community.prismic.io/categories.md) · [Tags](https://community.prismic.io/tags.md) --- ## [Prismic API HTTP Status Codes and Errors Explained](https://community.prismic.io/t/prismic-api-http-status-codes-and-errors-explained/14813)
**Author:** [@Phil](https://community.prismic.io/u/Phil)\ **Replies:** 0\ **Last updated:** [December 21, 2023, 5:24pm UTC](https://community.prismic.io/t/prismic-api-http-status-codes-and-errors-explained/14813 "2023-12-21T17:24:50Z")
Error Code Exact Meaning Likely Cause Likely Fix 000 000 indicates that the viewer closed the connection before the server could respond to the request. If the viewer closes the connection after the server starts… --- ## [Changes in Prismic not appearing on your website](https://community.prismic.io/t/changes-in-prismic-not-appearing-on-your-website/5461)
**Author:** [@Pau](https://community.prismic.io/u/Pau)\ **Replies:** 1\ **Last updated:** [February 13, 2024, 2:21pm UTC](https://community.prismic.io/t/changes-in-prismic-not-appearing-on-your-website/5461 "2024-02-13T14:21:39Z")
Have you published changes in Prismic that aren't appearing on your website? Or maybe it takes a certain amount of time before you see the changes? Here we discuss the most usual causes of something like this. How long … --- ## [What are the IP ranges for Prismic?](https://community.prismic.io/t/what-are-the-ip-ranges-for-prismic/5790)
**Author:** [@samlittlefair](https://community.prismic.io/u/samlittlefair)\ **Replies:** 9\ **Last updated:** [November 6, 2024, 9:15pm UTC](https://community.prismic.io/t/what-are-the-ip-ranges-for-prismic/5790 "2024-11-06T21:15:17Z")
Outgoing requests (from Prismic to your apps) Here are the IPs to whitelist for outgoing calls made from Prismic to your app (i.e., for Webhooks calls and Integration Fields data indexing and synchronization calls): 34… --- ## [How to make a YouTube Short work in the oEmbed field](https://community.prismic.io/t/how-to-make-a-youtube-short-work-in-the-oembed-field/20046)
**Author:** [@Phil](https://community.prismic.io/u/Phil)\ **Replies:** 0\ **Last updated:** [November 18, 2025, 11:39am UTC](https://community.prismic.io/t/how-to-make-a-youtube-short-work-in-the-oembed-field/20046 "2025-11-18T11:39:03Z")
Why YouTube Shorts don’t work in Prismic’s oEmbed field YouTube does not provide oEmbed responses for Shorts URLs ( https://www.youtube.com/shorts/ ...). Since the Shorts format isn’t included in YouTube’s public oEmbe… --- ## [FAQ: Find all documents that use a particular slice?](https://community.prismic.io/t/faq-find-all-documents-that-use-a-particular-slice/8000)
**Author:** [@dan.duett](https://community.prismic.io/u/dan.duett)\ **Replies:** 10\ **Last updated:** [July 23, 2025, 3:19pm UTC](https://community.prismic.io/t/faq-find-all-documents-that-use-a-particular-slice/8000 "2025-07-23T15:19:26Z")
Hey, Prismic community! Is there any way to find/query all instances of a particular slice across published documents? We're looking to retire/replace certain slices across hundreds of documents; we don't know whether th… --- ## [About the FAQs category](https://community.prismic.io/t/about-the-faqs-category/5413)
**Author:** [@Pau](https://community.prismic.io/u/Pau)\ **Replies:** 0\ **Last updated:** [May 19, 2021, 1:51pm UTC](https://community.prismic.io/t/about-the-faqs-category/5413 "2021-05-19T13:51:45Z")
(Replace this first paragraph with a brief description of your new category. This guidance will appear in the category selection area, so try to keep it below 200 characters.) Use the following paragraphs for a longer d… --- ## [Troubleshooting: Live Editing (Slice Previews)](https://community.prismic.io/t/troubleshooting-live-editing-slice-previews/18409)
**Author:** [@Phil](https://community.prismic.io/u/Phil)\ **Replies:** 0\ **Last updated:** [February 13, 2025, 12:41pm UTC](https://community.prismic.io/t/troubleshooting-live-editing-slice-previews/18409 "2025-02-13T12:41:06Z")
If you're experiencing issues with Prismic's Live Preview, including in a Next.js environment, use the following troubleshooting guide to identify and resolve the problem. 1. Verify slicemachine.config.json Configurati… --- ## [FAQ: Deprecation of Bookmarks and Collections in Prismic API](https://community.prismic.io/t/faq-deprecation-of-bookmarks-and-collections-in-prismic-api/18154)
**Author:** [@Ezekiel](https://community.prismic.io/u/Ezekiel)\ **Replies:** 0\ **Last updated:** [December 18, 2024, 3:03pm UTC](https://community.prismic.io/t/faq-deprecation-of-bookmarks-and-collections-in-prismic-api/18154 "2024-12-18T15:03:37Z")
What are Bookmarks and how were they used? Bookmarks were an older feature in the Prismic API, acting as a precursor to the UID field. They allowed users to query documents based on a URL slug. Since the introduction of … --- ## [FAQ: How can I transfer ownership of a repository if the owner is gone?](https://community.prismic.io/t/faq-how-can-i-transfer-ownership-of-a-repository-if-the-owner-is-gone/11431)
**Author:** [@Pau](https://community.prismic.io/u/Pau)\ **Replies:** 0\ **Last updated:** [October 20, 2022, 10:31pm UTC](https://community.prismic.io/t/faq-how-can-i-transfer-ownership-of-a-repository-if-the-owner-is-gone/11431 "2022-10-20T22:31:58Z")
An active administrator user from the repository must send a formal request for another user to take ownership of your repository. Send this in the our Support Portal. For privacy reasons, we will remove the configured… --- ## [Does Prismic support non-latin characters?](https://community.prismic.io/t/does-prismic-support-non-latin-characters/5463)
**Author:** [@Pau](https://community.prismic.io/u/Pau)\ **Replies:** 0\ **Last updated:** [May 20, 2021, 5:25pm UTC](https://community.prismic.io/t/does-prismic-support-non-latin-characters/5463 "2021-05-20T17:25:35Z")
We do: it's supported, but with certain exceptions. As long as you use Rich Text fields in Prismic for all text elements, everything will work fine. Note that things might break with the Key Text field, so it's best to … --- ## [Repository Naming Best Practices](https://community.prismic.io/t/repository-naming-best-practices/18006)
**Author:** [@nathanael](https://community.prismic.io/u/nathanael)\ **Replies:** 0\ **Last updated:** [November 18, 2024, 9:33am UTC](https://community.prismic.io/t/repository-naming-best-practices/18006 "2024-11-18T09:33:57Z")
Naming Convention and Best Practices for Prismic Repositories When creating Prismic instances for website projects, make sure you adopt the right naming convention strategy to avoid complications later. Follow these reco… --- ## [Important: Test Your Access to Prismic’s New Internal Infrastructure](https://community.prismic.io/t/important-test-your-access-to-prismic-s-new-internal-infrastructure/17849)
**Author:** [@Phil](https://community.prismic.io/u/Phil)\ **Replies:** 0\ **Last updated:** [October 21, 2024, 8:55am UTC](https://community.prismic.io/t/important-test-your-access-to-prismic-s-new-internal-infrastructure/17849 "2024-10-21T08:55:42Z")
Hi Prismic People, As we prepare to roll out upcoming infrastructure changes, we want to make sure your access to the Prismic dashboard remains seamless. To help you confirm whether the changes will affect your project,… --- ## [Prismic API Limits and CDN Bandwidth explained: FAQ Guide](https://community.prismic.io/t/prismic-api-limits-and-cdn-bandwidth-explained-faq-guide/16707)
**Author:** [@Phil](https://community.prismic.io/u/Phil)\ **Replies:** 0\ **Last updated:** [September 20, 2024, 4:25pm UTC](https://community.prismic.io/t/prismic-api-limits-and-cdn-bandwidth-explained-faq-guide/16707 "2024-09-20T16:25:29Z")
Here are some predicted questions to help you understand our API Limits, CDN Bandwidth and Plan Upgrades. If needed, you can also check out our optimisation guide. What causes CDN or API usage limits? Answer: CDN usa… --- ## [Optimizing Prismic API Usage: Why It Might Be Higher Than Expected](https://community.prismic.io/t/optimizing-prismic-api-usage-why-it-might-be-higher-than-expected/16704)
**Author:** [@Phil](https://community.prismic.io/u/Phil)\ **Replies:** 0\ **Last updated:** [September 20, 2024, 12:37pm UTC](https://community.prismic.io/t/optimizing-prismic-api-usage-why-it-might-be-higher-than-expected/16704 "2024-09-20T12:37:27Z")
Large projects naturally generate more API hits and consume more CDN bandwidth. However, some projects may be consuming more than necessary due to specific implementation details. Here are some potential causes to invest… --- ## [Troubleshooting: Search errors](https://community.prismic.io/t/troubleshooting-search-errors/16701)
**Author:** [@Phil](https://community.prismic.io/u/Phil)\ **Replies:** 0\ **Last updated:** [September 20, 2024, 10:55am UTC](https://community.prismic.io/t/troubleshooting-search-errors/16701 "2024-09-20T10:55:25Z")
Here are some steps for resolving network and Cors errors in the search bar and Prismic link component. Step 1: Check VPN and Network Settings Most search issues are related to VPN or local network configurations. St… --- ## [Troubleshooting: Caching with Next.js & Vercel](https://community.prismic.io/t/troubleshooting-caching-with-next-js-vercel/16577)
**Author:** [@Phil](https://community.prismic.io/u/Phil)\ **Replies:** 0\ **Last updated:** [August 28, 2024, 3:00pm UTC](https://community.prismic.io/t/troubleshooting-caching-with-next-js-vercel/16577 "2024-08-28T15:00:54Z")
This guide (a summary of this original topic) provides solutions for resolving caching issues when deploying a Next.js application using the App Router on Vercel. If you're experiencing stale content or unexpected cachin… --- ## [Import/Export Deprecation FAQs](https://community.prismic.io/t/import-export-deprecation-faqs/15386)
**Author:** [@samlittlefair](https://community.prismic.io/u/samlittlefair)\ **Replies:** 1\ **Last updated:** [April 17, 2024, 1:07pm UTC](https://community.prismic.io/t/import-export-deprecation-faqs/15386 "2024-04-17T13:07:30Z")
Prismic is preparing to deprecate the Import/Export tool and replace it with the new Migration API. What does the deprecation of Import/Export mean for you? Concretely, it means Import/Export will no longer be available… --- ## [Troubleshooting: Integration fields](https://community.prismic.io/t/troubleshooting-integration-fields/15591)
**Author:** [@Phil](https://community.prismic.io/u/Phil)\ **Replies:** 0\ **Last updated:** [March 28, 2024, 10:44am UTC](https://community.prismic.io/t/troubleshooting-integration-fields/15591 "2024-03-28T10:44:46Z")
Encountering issues while using integration fields with Prismic? This guide addresses common problems, their causes, and how to resolve them effectively. Issue: Integration Fields Not Enabled Solution: Check your repos… --- ## [Copyright text not appearing in the API](https://community.prismic.io/t/copyright-text-not-appearing-in-the-api/5464)
**Author:** [@Pau](https://community.prismic.io/u/Pau)\ **Replies:** 8\ **Last updated:** [February 13, 2024, 12:04pm UTC](https://community.prismic.io/t/copyright-text-not-appearing-in-the-api/5464 "2024-02-13T12:04:00Z")
We hear about a common error: someone has added copyright text to an image, but the newly added text isn't appearing in their API or on their site. If this has happened to you, here is what you need to do. Find and ed… --- ## [How is CDN consumption calculated in Prismic?](https://community.prismic.io/t/how-is-cdn-consumption-calculated-in-prismic/12623)
**Author:** [@Pau](https://community.prismic.io/u/Pau)\ **Replies:** 1\ **Last updated:** [February 7, 2024, 11:25am UTC](https://community.prismic.io/t/how-is-cdn-consumption-calculated-in-prismic/12623 "2024-02-07T11:25:26Z")
The CDN bandwidth usage dashboard records the amount of data downloaded by your visitors from our CDN servers. It can vary based on the amount of content you're serving through Prismic, the traffic you get on your site,… --- ## [Error: Duplicate UID Conflict on Save or Publish](https://community.prismic.io/t/error-duplicate-uid-conflict-on-save-or-publish/5465)
**Author:** [@Pau](https://community.prismic.io/u/Pau)\ **Replies:** 10\ **Last updated:** [November 6, 2023, 1:03pm UTC](https://community.prismic.io/t/error-duplicate-uid-conflict-on-save-or-publish/5465 "2023-11-06T13:03:35Z")
When adding a value to your UID field, you may encounter an error when trying to save your page. This could mean another page in your repository already has this UID value. It could be a page that is drafted or in the a… --- ## [Add Custom Embed or HTML code](https://community.prismic.io/t/add-custom-embed-or-html-code/5455)
**Author:** [@Pau](https://community.prismic.io/u/Pau)\ **Replies:** 0\ **Last updated:** [May 20, 2021, 4:29pm UTC](https://community.prismic.io/t/add-custom-embed-or-html-code/5455 "2021-05-20T16:29:59Z")
To add a custom embed code or raw HTML, you will first need to set up a unique field or Slice specifically for this. Then you will need to add code to your website application to handle this new field. 1. Create a new f… --- ## [Integration Fields with Slice Machine](https://community.prismic.io/t/integration-fields-with-slice-machine/11394)
**Author:** [@Pau](https://community.prismic.io/u/Pau)\ **Replies:** 3\ **Last updated:** [May 17, 2023, 10:41am UTC](https://community.prismic.io/t/integration-fields-with-slice-machine/11394 "2023-05-17T10:41:41Z")
Merged: --- ## [Shopify Integration Fields Troubleshooting guide](https://community.prismic.io/t/shopify-integration-fields-troubleshooting-guide/5206)
**Author:** [@Phil](https://community.prismic.io/u/Phil)\ **Replies:** 0\ **Last updated:** [May 3, 2021, 4:23pm UTC](https://community.prismic.io/t/shopify-integration-fields-troubleshooting-guide/5206 "2021-05-03T16:23:04Z")
Merged here: --- ## [Creating a 3+ level Navigation Menu](https://community.prismic.io/t/creating-a-3-level-navigation-menu/5451)
**Author:** [@Pau](https://community.prismic.io/u/Pau)\ **Replies:** 0\ **Last updated:** [May 20, 2021, 4:19pm UTC](https://community.prismic.io/t/creating-a-3-level-navigation-menu/5451 "2021-05-20T16:19:20Z")
Sometimes we need to go a little deeper, and when that happens, a 2 level navigation won't do. This article will show you how to create the content model in your custom types for having a 3 level or greater navigation me… --- ## [How to clone a Prismic repository](https://community.prismic.io/t/how-to-clone-a-prismic-repository/12193)
**Author:** [@Pau](https://community.prismic.io/u/Pau)\ **Replies:** 0\ **Last updated:** [January 16, 2023, 5:22pm UTC](https://community.prismic.io/t/how-to-clone-a-prismic-repository/12193 "2023-01-16T17:22:12Z")
Prismic offers repository environments (cloning) for Platinum & Enterprise Level plans. We also have the Import/Export feature, available starting with the Medium plan, to help copy your content in a zip file. (This opt… --- ## [Copy Content Relationship Fields during Copy to another locale](https://community.prismic.io/t/copy-content-relationship-fields-during-copy-to-another-locale/11859)
**Author:** [@Pau](https://community.prismic.io/u/Pau)\ **Replies:** 0\ **Last updated:** [November 25, 2022, 4:33pm UTC](https://community.prismic.io/t/copy-content-relationship-fields-during-copy-to-another-locale/11859 "2022-11-25T16:33:15Z")
There is a known limitation in the Copy all documents to another locale action where, if you copy all the documents simultaneously (the documents without links and the documents with content Relationship field links that… --- ## [How can I permanently delete an item fro the Media Library?](https://community.prismic.io/t/how-can-i-permanently-delete-an-item-fro-the-media-library/11600)
**Author:** [@Pau](https://community.prismic.io/u/Pau)\ **Replies:** 0\ **Last updated:** [November 10, 2022, 7:33pm UTC](https://community.prismic.io/t/how-can-i-permanently-delete-an-item-fro-the-media-library/11600 "2022-11-10T19:33:35Z")
When you delete an asset from the Media Library, it remains available on the internet through its direct public URL. If you want to delete an asset from our servers permanently, send a request with the URL of the file th… --- ## [Import/Export CLI Utilities](https://community.prismic.io/t/import-export-cli-utilities/10744)
**Author:** [@samlittlefair](https://community.prismic.io/u/samlittlefair)\ **Replies:** 0\ **Last updated:** [August 1, 2022, 4:47pm UTC](https://community.prismic.io/t/import-export-cli-utilities/10744 "2022-08-01T16:47:20Z")
This article explains a handful of export CLI utilities that can help you manage exported content. This guide is intended for Unix-based OS. The scripts provided will not work on a Windows terminal. Isolate JSON expo… --- ## [Storybook with Next.js & Slice Machine](https://community.prismic.io/t/storybook-with-next-js-slice-machine/9264)
**Author:** [@Levi](https://community.prismic.io/u/Levi)\ **Replies:** 0\ **Last updated:** [March 4, 2022, 4:12pm UTC](https://community.prismic.io/t/storybook-with-next-js-slice-machine/9264 "2022-03-04T16:12:28Z")
Learn how to use Storybook to develop components with mock data. Storybook Support Storybook is now optional, the default option for developing components with mock data is Slice Simulator. Slice Machine will still c… [Next page](https://community.prismic.io/c/admin-support/faqs/40.md?page=1)