# Cannot close Prismic Toolbar **URL:** \ **Category:** Developing with Prismic\ **Tags:** nextjs\ **Created:** [September 3, 2020, 12:50pm UTC](https://community.prismic.io/t/cannot-close-prismic-toolbar/1740 "2020-09-03T12:50:02Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![mgilbride](https://avatars.discourse-cdn.com/v4/letter/m/dbc845/32.png) [@mgilbride](https://community.prismic.io/u/mgilbride)\ **Post date:** [September 3, 2020, 12:50pm UTC](https://community.prismic.io/t/cannot-close-prismic-toolbar/1740/1 "2020-09-03T12:50:02Z")
Hello, I have run into an issue with my implementation where the toolbar itself will not close. I press the "x" button, and the page reloads with the toolbar still in place. Screenshot of the script tag I am including: ![Screen Shot 2020-09-03 at 8.48.40 AM](https://europe1.discourse-cdn.com/flex013/uploads/prismic/original/1X/f8492ee0e077fc7f4a9e723e191c04f24df4c1bb.png) It seems like the page is loading twice after clicking the button...once where the toolbar is gone and then again, with the toolbar appearing. Has anyone else experienced this? ---
**Author:** ![Phil](https://dub1.discourse-cdn.com/flex013/user_avatar/community.prismic.io/phil/32/14_2.png) [@Phil](https://community.prismic.io/u/Phil)\ **Post date:** [September 3, 2020, 2:52pm UTC](https://community.prismic.io/t/cannot-close-prismic-toolbar/1740/3 "2020-09-03T14:52:04Z")
Hi Matt, You're not the first person to report this, I've made the dev team aware and you can follow this thread where I will update everyone once I know more. > [@Can't close the Preview module (Chrome)](https://community.prismic.io/t/cant-close-the-preview-module/1707): > > I have the same bug here. I am using gatsby and prismic and the preview never closes, whenever I hit the cross icon the page reloads with the preview system. Thanks. ---
**Author:** ![Phil](https://dub1.discourse-cdn.com/flex013/user_avatar/community.prismic.io/phil/32/14_2.png) [@Phil](https://community.prismic.io/u/Phil)\ **Post date:** [September 3, 2020, 2:52pm UTC](https://community.prismic.io/t/cannot-close-prismic-toolbar/1740/5 "2020-09-03T14:52:14Z")
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**Author:** ![system](https://dub1.discourse-cdn.com/flex013/user_avatar/community.prismic.io/system/32/1746_2.png) [@system](https://community.prismic.io/u/system)\ **Post date:** [December 9, 2021, 5:21pm UTC](https://community.prismic.io/t/cannot-close-prismic-toolbar/1740/7 "2021-12-09T17:21:12Z")