# CMS - Individual pages are not loading (dash loads) **URL:** \ **Category:** Developing with Prismic\ **Tags:** page-builder\ **Created:** [June 12, 2025, 7:05pm UTC](https://community.prismic.io/t/cms-individual-pages-are-not-loading-dash-loads/19797 "2025-06-12T19:05:11Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![designaccounts](https://dub1.discourse-cdn.com/flex013/user_avatar/community.prismic.io/designaccounts/32/8447_2.png) [@designaccounts](https://community.prismic.io/u/designaccounts)\ **Post date:** [June 12, 2025, 7:05pm UTC](https://community.prismic.io/t/cms-individual-pages-are-not-loading-dash-loads/19797/1 "2025-06-12T19:05:11Z")
## Describe your question/issue in detail When I try and click into a webpage to edit content (for any of my clients), it hangs while loading (pulsing fade of the fake "sections"). Spaces page showing the list of pages is loading just fine. [https://status.prismic.io/](https://status.prismic.io/) shows that things are fine. Edited to Add: May be the same issue this user is dealing with: > [@Page builder stuck loading](https://community.prismic.io/t/page-builder-stuck-loading/19796/2): > > Tried inspecting and I seem to be getting Authentication failed status 400 on a loop ### Impacted feature CMS editor ### What steps have you taken to resolve this issue already? Tried other sites; happening in every site. ### Your Role Designer / CMS user ---
**Author:** ![snapswot](https://dub1.discourse-cdn.com/flex013/user_avatar/community.prismic.io/snapswot/32/8483_2.png) [@snapswot](https://community.prismic.io/u/snapswot)\ **Post date:** [June 12, 2025, 7:19pm UTC](https://community.prismic.io/t/cms-individual-pages-are-not-loading-dash-loads/19797/2 "2025-06-12T19:19:45Z")
I'm having a similar issue. ---
**Author:** ![jsamuel](https://dub1.discourse-cdn.com/flex013/user_avatar/community.prismic.io/jsamuel/32/8482_2.png) [@jsamuel](https://community.prismic.io/u/jsamuel)\ **Post date:** [June 12, 2025, 7:20pm UTC](https://community.prismic.io/t/cms-individual-pages-are-not-loading-dash-loads/19797/3 "2025-06-12T19:20:05Z")
I am as well. ---
**Author:** ![portalstellantis](https://dub1.discourse-cdn.com/flex013/user_avatar/community.prismic.io/portalstellantis/32/8170_2.png) [@portalstellantis](https://community.prismic.io/u/portalstellantis)\ **Post date:** [June 12, 2025, 7:32pm UTC](https://community.prismic.io/t/cms-individual-pages-are-not-loading-dash-loads/19797/4 "2025-06-12T19:32:58Z")
Me too. ---
**Author:** ![designaccounts](https://dub1.discourse-cdn.com/flex013/user_avatar/community.prismic.io/designaccounts/32/8447_2.png) [@designaccounts](https://community.prismic.io/u/designaccounts)\ **Post date:** [June 12, 2025, 7:39pm UTC](https://community.prismic.io/t/cms-individual-pages-are-not-loading-dash-loads/19797/5 "2025-06-12T19:39:13Z")
OP; I let it hang for awhile, and it loaded after a few minutes. Let's see if it updates! Edit: Seems to be working. Thanks Prismic team! Maybe it was just a weird server issue and it resolved itself. 😅 ---
**Author:** ![snapswot](https://dub1.discourse-cdn.com/flex013/user_avatar/community.prismic.io/snapswot/32/8483_2.png) [@snapswot](https://community.prismic.io/u/snapswot)\ **Post date:** [June 12, 2025, 7:47pm UTC](https://community.prismic.io/t/cms-individual-pages-are-not-loading-dash-loads/19797/6 "2025-06-12T19:47:47Z")
I can now load the build page that wasn't loading before, but the site that's supposed to pull from that page still isn't working. I get this error message: **This Serverless Function** has timed out. **Your connection** is working correctly. **Vercel** is working correctly. **504** : GATEWAY\_TIMEOUTCode: `FUNCTION_INVOCATION_TIMEOUT`ID: `sfo1::5lhjm-1749757698056-ff3eaeb49552` - If you are a visitor, contact the website owner or try again later. - If you are the owner, [learn how to fix the error](https://vercel.com/docs/error/application/FUNCTION_INVOCATION_TIMEOUT) and [check the logs](https://snapszhot-stats.vercel.app/_logs?requestId=sfo1::5lhjm-1749757698056-ff3eaeb49552). ---
**Author:** ![Pau](https://dub1.discourse-cdn.com/flex013/user_avatar/community.prismic.io/pau/32/5422_2.png) [@Pau](https://community.prismic.io/u/Pau)\ **Post date:** [June 12, 2025, 7:59pm UTC](https://community.prismic.io/t/cms-individual-pages-are-not-loading-dash-loads/19797/7 "2025-06-12T19:59:31Z")
Hey all, the repositories should be accesible again now. We identified a bug introduced by a newly released feature that has now been resolved by temporarily disabling the affected feature. Our team is treating this as a priority and working on a permanent fix. Appreciate your patience and understanding while we worked through this, and we’re sorry for any disruption it caused. ---
**Author:** ![designaccounts](https://dub1.discourse-cdn.com/flex013/user_avatar/community.prismic.io/designaccounts/32/8447_2.png) [@designaccounts](https://community.prismic.io/u/designaccounts)\ **Post date:** [June 12, 2025, 8:21pm UTC](https://community.prismic.io/t/cms-individual-pages-are-not-loading-dash-loads/19797/8 "2025-06-12T20:21:15Z")
Thank you!! ---
**Author:** ![snapswot](https://dub1.discourse-cdn.com/flex013/user_avatar/community.prismic.io/snapswot/32/8483_2.png) [@snapswot](https://community.prismic.io/u/snapswot)\ **Post date:** [June 12, 2025, 8:27pm UTC](https://community.prismic.io/t/cms-individual-pages-are-not-loading-dash-loads/19797/9 "2025-06-12T20:27:01Z")
Yes, it appears to be working again now. Thanks for fixing it so quickly! ---
**Author:** ![drewseph](https://dub1.discourse-cdn.com/flex013/user_avatar/community.prismic.io/drewseph/32/8557_2.png) [@drewseph](https://community.prismic.io/u/drewseph)\ **Post date:** [July 3, 2025, 9:19pm UTC](https://community.prismic.io/t/cms-individual-pages-are-not-loading-dash-loads/19797/10 "2025-07-03T21:19:06Z")
> [@Pau](#): > > e repositories should be accesible again now. > > We identified a bug introduced by a newly released feature that has now been resolved by temporarily disabling the affected feature. > > Our team is treating this as a priority and I'm concerned this is happening again... ---
**Author:** ![j112](https://dub1.discourse-cdn.com/flex013/user_avatar/community.prismic.io/j112/32/7935_2.png) [@j112](https://community.prismic.io/u/j112)\ **Post date:** [July 3, 2025, 9:45pm UTC](https://community.prismic.io/t/cms-individual-pages-are-not-loading-dash-loads/19797/11 "2025-07-03T21:45:19Z")
Same here, it's definitely happening again. ---
**Author:** ![Ezekiel](https://avatars.discourse-cdn.com/v4/letter/e/848f3c/32.png) [@Ezekiel](https://community.prismic.io/u/Ezekiel)\ **Post date:** [July 4, 2025, 8:32am UTC](https://community.prismic.io/t/cms-individual-pages-are-not-loading-dash-loads/19797/12 "2025-07-04T08:32:11Z")
Hey @drewseph and @j112, Indeed, a key provider for this feature was having an incident which caused issues on the page builder. This should be resolved now, but apologies for the disruption!