# Custom Integration - Save Error + Missing Information on Editor

**URL:** <https://community.prismic.io/t/custom-integration-save-error-missing-information-on-editor/5874>\
**Category:** Developing with Prismic\
**Created:** [June 21, 2021, 8:15am UTC](https://community.prismic.io/t/custom-integration-save-error-missing-information-on-editor/5874 "2021-06-21T08:15:25Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![mmmmc](https://avatars.discourse-cdn.com/v4/letter/m/87869e/32.png) [@mmmmc](https://community.prismic.io/u/mmmmc)\
**Post date:** [June 21, 2021, 8:15am UTC](https://community.prismic.io/t/custom-integration-save-error-missing-information-on-editor/5874/1 "2021-06-21T08:15:25Z")

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Hi there, I've created a Custom Integration Field that pulls from Shopify's Smart Collections endpoint and am able to pull at least two items from the list and sync successfully. The issue here is that the document editor does not contain any information at all and I'm unable to the document if I select the placeholder item from the custom integration field. As the sync was "successful" there is no error or logs that let's me know why I am unable to save.

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**Author:** ![Fares](https://avatars.discourse-cdn.com/v4/letter/f/71e660/32.png) [@Fares](https://community.prismic.io/u/Fares)\
**Post date:** [June 23, 2021, 3:08pm UTC](https://community.prismic.io/t/custom-integration-save-error-missing-information-on-editor/5874/3 "2021-06-23T15:08:04Z")

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Hi there,

Thanks for reaching out.  
Can you please share with us the name of the repository that you are using (in a private message if necessary)?

Also, it would be beneficial if you can share with us a screen recording or at least some screenshots of the issue as well as any logs that exist in the browser console ([here is how to look for those errors](https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#:~:text=In%20Chrome%2C%20navigate%20to%20Tools%20%3E%20Advanced%20%3E%20Error%20Console.&text=Identify%20the%20Error-,The%20error%20console%20will%20open.,expand%20one%20of%20the%20errors.).)

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**Author:** ![system](https://dub1.discourse-cdn.com/flex013/user_avatar/community.prismic.io/system/32/1746_2.png) [@system](https://community.prismic.io/u/system)\
**Post date:** [July 21, 2021, 9:15am UTC](https://community.prismic.io/t/custom-integration-save-error-missing-information-on-editor/5874/11 "2021-07-21T09:15:03Z")

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closed on July 21, 2021, 9:15am UTC as resolved,  flag & select 'Something Else' to reopen.

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.

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<div class="post-metadata">

**Author:** ![system](https://dub1.discourse-cdn.com/flex013/user_avatar/community.prismic.io/system/32/1746_2.png) [@system](https://community.prismic.io/u/system)\
**Post date:** [December 9, 2021, 3:37pm UTC](https://community.prismic.io/t/custom-integration-save-error-missing-information-on-editor/5874/12 "2021-12-09T15:37:50Z")

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Opened on December 9, 2021, 3:37pm UTC