# Error 503 No healthy backends

**URL:** <https://community.prismic.io/t/error-503-no-healthy-backends/2725>\
**Category:** Developing with Prismic\
**Created:** [November 17, 2020, 10:12am UTC](https://community.prismic.io/t/error-503-no-healthy-backends/2725 "2020-11-17T10:12:32Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![development1](https://avatars.discourse-cdn.com/v4/letter/d/7feea3/32.png) [@development1](https://community.prismic.io/u/development1)\
**Post date:** [November 17, 2020, 10:12am UTC](https://community.prismic.io/t/error-503-no-healthy-backends/2725/1 "2020-11-17T10:12:32Z")

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As of today whenever I upload a new image to the prismic media library. When visiting the hosted URL for this image I get a

# Error 503 No healthy backends

Images that were uploaded before today still work fine. I do not get any errors when uploading the images.

Example URL:

 ![](https://europe1.discourse-cdn.com/flex013/uploads/prismic/original/2X/b/bf41eeebf56dbdc99c2937e0c1db84f41bbeece2.png)

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**Author:** ![Fares](https://avatars.discourse-cdn.com/v4/letter/f/71e660/32.png) [@Fares](https://community.prismic.io/u/Fares)\
**Post date:** [November 17, 2020, 10:57am UTC](https://community.prismic.io/t/error-503-no-healthy-backends/2725/3 "2020-11-17T10:57:37Z")

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Hi there,

Welcome to the Prismic community.

In order to troubleshoot this issue, I need some more information  
Can you please provide us with the name of the repository name (in a private message if you feel it is more secure)?

Also, can you provide a screen recording of the error you get? and if you are a developer can you provide the error you get in the chrome console.

Looking forward to your reply.  
Fares

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**Author:** ![development1](https://avatars.discourse-cdn.com/v4/letter/d/7feea3/32.png) [@development1](https://community.prismic.io/u/development1)\
**Post date:** [November 17, 2020, 11:10am UTC](https://community.prismic.io/t/error-503-no-healthy-backends/2725/4 "2020-11-17T11:10:38Z")

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repository: ymage-www

Images seem to be loading again now.

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**Author:** ![Fares](https://avatars.discourse-cdn.com/v4/letter/f/71e660/32.png) [@Fares](https://community.prismic.io/u/Fares)\
**Post date:** [November 17, 2020, 4:34pm UTC](https://community.prismic.io/t/error-503-no-healthy-backends/2725/8 "2020-11-17T16:34:07Z")

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Thanks for letting us know, such an issue can come from the Imgix image processing service that Prismic uses.

Please don't hesitate to reach to us if the problem happens again  
You can also check Imgix API status using this [link](https://status.imgix.com/)

Fares

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**Author:** ![system](https://dub1.discourse-cdn.com/flex013/user_avatar/community.prismic.io/system/32/1746_2.png) [@system](https://community.prismic.io/u/system)\
**Post date:** [November 18, 2020, 4:34pm UTC](https://community.prismic.io/t/error-503-no-healthy-backends/2725/9 "2020-11-18T16:34:12Z")

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This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.

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**Author:** ![system](https://dub1.discourse-cdn.com/flex013/user_avatar/community.prismic.io/system/32/1746_2.png) [@system](https://community.prismic.io/u/system)\
**Post date:** [December 9, 2021, 12:08pm UTC](https://community.prismic.io/t/error-503-no-healthy-backends/2725/10 "2021-12-09T12:08:06Z")

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