# Export zip file can not be open

**URL:** <https://community.prismic.io/t/export-zip-file-can-not-be-open/2311>\
**Category:** Prismic for Content Creators\
**Created:** [October 16, 2020, 8:11am UTC](https://community.prismic.io/t/export-zip-file-can-not-be-open/2311 "2020-10-16T08:11:49Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![shachar.leuchter](https://dub1.discourse-cdn.com/flex013/user_avatar/community.prismic.io/shachar.leuchter/32/1019_2.png) [@shachar.leuchter](https://community.prismic.io/u/shachar.leuchter)\
**Post date:** [October 16, 2020, 8:11am UTC](https://community.prismic.io/t/export-zip-file-can-not-be-open/2311/1 "2020-10-16T08:11:49Z")

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Hello, we are unable to open the zip file from the export.  
We have tried with many zip clients they all throw an error:  
Unable to expand (error 1 - operation not permitted) or error unknown.

- Update  
It seems the file exported is always empty! (project is not)

This is urgent!  
Thanks in advance.

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**Author:** ![marcellothearcane](https://dub1.discourse-cdn.com/flex013/user_avatar/community.prismic.io/marcellothearcane/32/224_2.png) [@marcellothearcane](https://community.prismic.io/u/marcellothearcane)\
**Post date:** [October 16, 2020, 9:16am UTC](https://community.prismic.io/t/export-zip-file-can-not-be-open/2311/2 "2020-10-16T09:16:48Z")

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Have you tried this?

> **[Archive Utility Error 1 - operation not p… - Apple Community](https://discussions.apple.com/thread/8187518)**

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<div class="post-metadata">

**Author:** ![shachar.leuchter](https://dub1.discourse-cdn.com/flex013/user_avatar/community.prismic.io/shachar.leuchter/32/1019_2.png) [@shachar.leuchter](https://community.prismic.io/u/shachar.leuchter)\
**Post date:** [October 16, 2020, 9:24am UTC](https://community.prismic.io/t/export-zip-file-can-not-be-open/2311/3 "2020-10-16T09:24:01Z")

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Thanks for the pointer, I tried this and it says the zipfile is empty, which makes sense as it only has 22bytes...

So I guess I need to ask why am I always getting an empty zip from the project (it is obviously not)?

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**Author:** ![shachar.leuchter](https://dub1.discourse-cdn.com/flex013/user_avatar/community.prismic.io/shachar.leuchter/32/1019_2.png) [@shachar.leuchter](https://community.prismic.io/u/shachar.leuchter)\
**Post date:** [October 16, 2020, 9:29am UTC](https://community.prismic.io/t/export-zip-file-can-not-be-open/2311/4 "2020-10-16T09:29:42Z")

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Ok, Seems like I had to click the done button and regenerate the export file.  
It is now working.

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**Author:** ![system](https://dub1.discourse-cdn.com/flex013/user_avatar/community.prismic.io/system/32/1746_2.png) [@system](https://community.prismic.io/u/system)\
**Post date:** [October 17, 2020, 9:29am UTC](https://community.prismic.io/t/export-zip-file-can-not-be-open/2311/5 "2020-10-17T09:29:50Z")

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**Author:** ![system](https://dub1.discourse-cdn.com/flex013/user_avatar/community.prismic.io/system/32/1746_2.png) [@system](https://community.prismic.io/u/system)\
**Post date:** [December 9, 2021, 12:58pm UTC](https://community.prismic.io/t/export-zip-file-can-not-be-open/2311/6 "2021-12-09T12:58:30Z")

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