# How can i solve: get addrinfo EAI\_AGAIN prismic cdn error

**URL:** <https://community.prismic.io/t/how-can-i-solve-get-addrinfo-eai-again-prismic-cdn-error/14009>\
**Category:** Developing with Prismic\
**Created:** [August 31, 2023, 9:09pm UTC](https://community.prismic.io/t/how-can-i-solve-get-addrinfo-eai-again-prismic-cdn-error/14009 "2023-08-31T21:09:46Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![telco.pls](https://dub1.discourse-cdn.com/flex013/user_avatar/community.prismic.io/telco.pls/32/4579_2.png) [@telco.pls](https://community.prismic.io/u/telco.pls)\
**Post date:** [August 31, 2023, 9:09pm UTC](https://community.prismic.io/t/how-can-i-solve-get-addrinfo-eai-again-prismic-cdn-error/14009/1 "2023-08-31T21:09:46Z")

</div>

Hello there!

On my company we use prismic as our main CMS plataform. We have close to 10 sites in prismic.

Our infrastructure is around a kubernets cluster.

In this week, we're getting this error:

```auto
2023-08-31T18:02:22-03:00 Error on getStaticProps on ProductCategory page FetchError: request to https://amildentalpreco.cdn.prismic.io/api/v2 failed, reason: getaddrinfo EAI_AGAIN amildentalpreco.cdn.prismic.io

```

On all of our websites. We need to solve it because, the website pages are getting or 404 status or 500, because prismic data was not fetched.

How can we solve it? Is there something that we can do?

We use the prismic sdk, and it never happened in the past, just started two weeks ago.

And see that on this prismic: [amildentalpreco.prismic.io](http://amildentalpreco.prismic.io), we haven't used 30% of our cdn bandwidth.

 ![image](https://europe1.discourse-cdn.com/flex013/uploads/prismic/original/2X/9/9e1f97fda24327dee5d11b5418e5756db11bc87c.png)

---

<div class="post-metadata">

**Author:** ![Phil](https://dub1.discourse-cdn.com/flex013/user_avatar/community.prismic.io/phil/32/14_2.png) [@Phil](https://community.prismic.io/u/Phil)\
**Post date:** [September 1, 2023, 9:52am UTC](https://community.prismic.io/t/how-can-i-solve-get-addrinfo-eai-again-prismic-cdn-error/14009/3 "2023-09-01T09:52:21Z")

</div>

Hi @telco.pls ,

Welcome to the community, I'll be happy to help!

So I checked our logs on the repo and there's no errors on our side over the last month, so it seems likely this is a proxy issue on your side:

> <https://stackoverflow.com/questions/40182121/whats-the-cause-of-the-error-getaddrinfo-eai-again>

If you can't find anything else about this, come back and we'll see if we can help.

Thanks.