# Image not uploading

**URL:** <https://community.prismic.io/t/image-not-uploading/6937>\
**Category:** Developing with Prismic\
**Tags:** slice-machine\
**Created:** [September 9, 2021, 12:29pm UTC](https://community.prismic.io/t/image-not-uploading/6937 "2021-09-09T12:29:52Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![thibaut](https://avatars.discourse-cdn.com/v4/letter/t/dfb087/32.png) [@thibaut](https://community.prismic.io/u/thibaut)\
**Post date:** [September 9, 2021, 12:29pm UTC](https://community.prismic.io/t/image-not-uploading/6937/1 "2021-09-09T12:29:52Z")

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Hi,

I would like to upload some new pictures for my website but the uploading is stuck at 0%... it's a basic png 11.5 Mo.

I logged out and log in but nothing changed, I tried directly from a page rather than the media library...

Can you help us please ?

Sincerely  
Thibaut

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**Author:** ![Priyanka](https://dub1.discourse-cdn.com/flex013/user_avatar/community.prismic.io/priyanka/32/3223_2.png) [@Priyanka](https://community.prismic.io/u/Priyanka)\
**Post date:** [September 9, 2021, 2:57pm UTC](https://community.prismic.io/t/image-not-uploading/6937/2 "2021-09-09T14:57:49Z")

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Hello @thibaut

Welcome to the Prismic community.

Can you please send me the URL of the Prismic repo and the image you want to upload? You can send me this information by private message too.

Thanks,  
Priyanka

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**Author:** ![Priyanka](https://dub1.discourse-cdn.com/flex013/user_avatar/community.prismic.io/priyanka/32/3223_2.png) [@Priyanka](https://community.prismic.io/u/Priyanka)\
**Post date:** [September 13, 2021, 10:30am UTC](https://community.prismic.io/t/image-not-uploading/6937/4 "2021-09-13T10:30:48Z")

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Hello @thibaut

The maximum image size is 10MB. Please find more detail in [this](https://prismic.io/docs/core-concepts/manage-images) article. Note that Images are all managed in Prismic's built-in Media Library and automatically compressed, formatted, and optimized.

Thanks,  
Priyanka

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**Author:** ![system](https://dub1.discourse-cdn.com/flex013/user_avatar/community.prismic.io/system/32/1746_2.png) [@system](https://community.prismic.io/u/system)\
**Post date:** [September 17, 2021, 8:22pm UTC](https://community.prismic.io/t/image-not-uploading/6937/5 "2021-09-17T20:22:02Z")

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This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.

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<div class="post-metadata">

**Author:** ![system](https://dub1.discourse-cdn.com/flex013/user_avatar/community.prismic.io/system/32/1746_2.png) [@system](https://community.prismic.io/u/system)\
**Post date:** [December 9, 2021, 5:51pm UTC](https://community.prismic.io/t/image-not-uploading/6937/6 "2021-12-09T17:51:13Z")

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