# Issues with search and linking documents

**URL:** <https://community.prismic.io/t/issues-with-search-and-linking-documents/16726>\
**Category:** Prismic for Content Creators\
**Created:** [September 26, 2024, 1:14am UTC](https://community.prismic.io/t/issues-with-search-and-linking-documents/16726 "2024-09-26T01:14:28Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![jerry.nummi](https://dub1.discourse-cdn.com/flex013/user_avatar/community.prismic.io/jerry.nummi/32/197_2.png) [@jerry.nummi](https://community.prismic.io/u/jerry.nummi)\
**Post date:** [September 26, 2024, 1:14am UTC](https://community.prismic.io/t/issues-with-search-and-linking-documents/16726/1 "2024-09-26T01:14:28Z")

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## Describe your question/issue in detail

Hi, I have a partner who is having trouble searching and linking documents (across all instances). When they do a search this is what they see:

 ![image](https://europe1.discourse-cdn.com/flex013/uploads/prismic/original/2X/7/74b56b6ff4a24d4ee137928c1113b6b6c50a8c85.png)

When I search I get results:

 ![image](https://europe1.discourse-cdn.com/flex013/uploads/prismic/original/2X/7/7d0e218e9795cb71224ad45f6fc44b0a29479aa3.png)

When they attempt to link a document:

 ![image](https://europe1.discourse-cdn.com/flex013/uploads/prismic/original/2X/9/9f284292f23b657e7a870153d386c798843e35c4.png)

What I see:

 ![image](https://europe1.discourse-cdn.com/flex013/uploads/prismic/original/2X/1/104088627e6a224eca96d634d3159b63a372e145.png)

### Impacted feature

Search and document linking

### What steps have you taken to resolve this issue already?

Restarted computer, signed out / in

---

<div class="post-metadata">

**Author:** ![Pau](https://dub1.discourse-cdn.com/flex013/user_avatar/community.prismic.io/pau/32/5422_2.png) [@Pau](https://community.prismic.io/u/Pau)\
**Post date:** [September 26, 2024, 12:04pm UTC](https://community.prismic.io/t/issues-with-search-and-linking-documents/16726/3 "2024-09-26T12:04:27Z")

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Hey team, Please check out our troubleshooting guide, let us know if this is useful:

> [@Troubleshooting: Search errors](https://community.prismic.io/t/troubleshooting-search-errors/16701):
>
> Here are some steps for resolving network and Cors errors in the search bar and Prismic link component. Step 1: Check VPN and Network Settings Most search issues are related to VPN or local network configurations. Step 2: Whitelist the New Domain Add [document-search.prismic.io](http://document-search.prismic.io) to your whitelist to ensure smooth access. Step 3: Remove SSL Inspection Some teams solved the problem by removing SSL inspection for the entire [prismic.io](http://prismic.io) domain. Step 4: Investigate Security Tools Tools like …