Hi guys, I just noticed all the plans on the pricing plan changed. The most noticeable change was the SLA - it used to be SLA (99.95% API uptime) for Medium but now there is no SLA for Medium, and 99.9% for Platinum. Is it correct to assume that existing customers will be grandfathered in under t…

Hey Tim, Indeed the pricing page has changed and we are no longer offering this SLA on Medium plans. Existing Medium plan users will be grandfathered into this SLA Guarantee until the end of 2020 or the end of their current term (whichever one is longer). Any new Medium plan subscription will no lo…

Medium plan changed - where did the SLA go?

Prismic Administrative Support Billing & Legal

Phil (Phil Snow) closed , flag & select 'Something Else' to reopen. September 15, 2020, 4:46pm 8

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Medium plan changed - where did the SLA go?

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