# New search feature doesn't work. Always errors out

**URL:** <https://community.prismic.io/t/new-search-feature-doesnt-work-always-errors-out/16660>\
**Category:** Developing with Prismic\
**Created:** [September 16, 2024, 6:30am UTC](https://community.prismic.io/t/new-search-feature-doesnt-work-always-errors-out/16660 "2024-09-16T06:30:35Z")\
**Posts on this page:** 1\
**Showing post:** 9

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**Author:** ![Phil](https://dub1.discourse-cdn.com/flex013/user_avatar/community.prismic.io/phil/32/14_2.png) [@Phil](https://community.prismic.io/u/Phil)\
**Post date:** [September 20, 2024, 10:57am UTC](https://community.prismic.io/t/new-search-feature-doesnt-work-always-errors-out/16660/9 "2024-09-20T10:57:24Z")

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I created a troubleshooting based on this conversation:

> [@Troubleshooting: Search errors](https://community.prismic.io/t/troubleshooting-search-errors/16701):
>
> Here are some steps for resolving network and Cors errors in the search bar and Prismic link component. Step 1: Check VPN and Network Settings • Most search issues are related to VPN or local network configurations. Step 2: Whitelist the New Domain • Add [document-search.prismic.io](http://document-search.prismic.io) to your whitelist to ensure smooth access. Step 3: Remove SSL Inspection • Some teams solved the problem by removing SSL inspection for the entire [prismic.io](http://prismic.io) domain. Step 4: Investigate Security Tools • Tools l…

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_[View the full topic](https://community.prismic.io/t/new-search-feature-doesnt-work-always-errors-out/16660)._