# Prismic has encountered an error \[Try Again\]

**URL:** <https://community.prismic.io/t/prismic-has-encountered-an-error-try-again/18242>\
**Category:** Developing with Prismic\
**Tags:** page-builder\
**Created:** [January 10, 2025, 4:34pm UTC](https://community.prismic.io/t/prismic-has-encountered-an-error-try-again/18242 "2025-01-10T16:34:16Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Ezekiel](https://avatars.discourse-cdn.com/v4/letter/e/848f3c/32.png) [@Ezekiel](https://community.prismic.io/u/Ezekiel)\
**Post date:** [January 13, 2025, 8:52am UTC](https://community.prismic.io/t/prismic-has-encountered-an-error-try-again/18242/2 "2025-01-13T08:52:25Z")

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Hi @cory.kratz,

Thanks for the Jam recording, that's really helpful.

It does look like it might be a CORS error. Can you check your VPN/Network settings and make sure that you have `https://role.internal.prismic.io/` whitelisted? We've seen it resolve this issue before.

Additionally, check out this troubleshooting guide:

> [@Troubleshooting: Search errors](https://community.prismic.io/t/troubleshooting-search-errors/16701):
>
> Here are some steps for resolving network and Cors errors in the search bar and Prismic link component. Step 1: Check VPN and Network Settings Most search issues are related to VPN or local network configurations. Step 2: Whitelist the New Domain Add [document-search.internal.prismic.io](http://document-search.internal.prismic.io) to your whitelist to ensure smooth access. Step 3: Remove SSL Inspection Some teams solved the problem by removing SSL inspection for the entire [prismic.io](http://prismic.io) domain. Step 4: Investigate Security Tools To…

Let me know how that goes 🙂

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_[View the full topic](https://community.prismic.io/t/prismic-has-encountered-an-error-try-again/18242)._