# Pulling Product data from bigcommerce product API **URL:** \ **Category:** Prismic for Content Creators\ **Created:** [December 24, 2020, 10:55am UTC](https://community.prismic.io/t/pulling-product-data-from-bigcommerce-product-api/3352 "2020-12-24T10:55:31Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![syed.furquan](https://avatars.discourse-cdn.com/v4/letter/s/779978/32.png) [@syed.furquan](https://community.prismic.io/u/syed.furquan)\ **Post date:** [December 24, 2020, 10:55am UTC](https://community.prismic.io/t/pulling-product-data-from-bigcommerce-product-api/3352/1 "2020-12-24T10:55:31Z")
Hello All, I am trying out prismic with Bigcommerce. I want to keep all my static data into prismic including Product images and text. I was thinking to use the integration field for pulling data. But whenever I am adding endpoint and token it's returning unauthorized while syncing. Does prismic support pull data from BigCommerce, Also I have noticed that the response format is not the same from BC as expected in Prismic? ---
**Author:** ![Pau](https://dub1.discourse-cdn.com/flex013/user_avatar/community.prismic.io/pau/32/5422_2.png) [@Pau](https://community.prismic.io/u/Pau)\ **Post date:** [December 24, 2020, 10:15pm UTC](https://community.prismic.io/t/pulling-product-data-from-bigcommerce-product-api/3352/2 "2020-12-24T22:15:51Z")
Hey, welcome to the Community! Prismic doesn’t yet have built in integration for Bigcommerce, how are you managing it right now, can you show me a screenshot of the error as well? What you could do is use [Integration fields](https://user-guides.prismic.io/en/articles/1401146-introduction-to-integration-fields) and migrate to [Shopify](https://user-guides.prismic.io/en/articles/1401182-connect-to-your-shopify-catalog) ---
**Author:** ![syed.furquan](https://avatars.discourse-cdn.com/v4/letter/s/779978/32.png) [@syed.furquan](https://community.prismic.io/u/syed.furquan)\ **Post date:** [December 25, 2020, 6:38am UTC](https://community.prismic.io/t/pulling-product-data-from-bigcommerce-product-api/3352/4 "2020-12-25T06:38:40Z")
My client doesn't want to go with Shopify. they only want to use Bigcommerce. I am trying to use the integration field feature from bigcommerce but it's showing an unauthorized error(attached screenshot) ![Screenshot 2020-12-25 at 12.05.25 PM](https://europe1.discourse-cdn.com/flex013/uploads/prismic/original/2X/e/e16ff232bd3965e2d2b37297f0e9a8bf27e47ebe.png) . I am able to use the same token from BC sandbox for fetching all product data. ---
**Author:** ![Pau](https://dub1.discourse-cdn.com/flex013/user_avatar/community.prismic.io/pau/32/5422_2.png) [@Pau](https://community.prismic.io/u/Pau)\ **Post date:** [December 28, 2020, 5:28pm UTC](https://community.prismic.io/t/pulling-product-data-from-bigcommerce-product-api/3352/5 "2020-12-28T17:28:47Z")
I see, maybe there's an error with the format of the Integration. Are you still having this issue? If you are, you can send the following information via dm so that I can do a check on my side: 1. URL of your repository 2. URL of the Custom integration with Bigcommerce Thanks ---
**Author:** ![Pau](https://dub1.discourse-cdn.com/flex013/user_avatar/community.prismic.io/pau/32/5422_2.png) [@Pau](https://community.prismic.io/u/Pau)\ **Post date:** [January 4, 2021, 10:46pm UTC](https://community.prismic.io/t/pulling-product-data-from-bigcommerce-product-api/3352/8 "2021-01-04T22:46:18Z")
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**Author:** ![Pau](https://dub1.discourse-cdn.com/flex013/user_avatar/community.prismic.io/pau/32/5422_2.png) [@Pau](https://community.prismic.io/u/Pau)\ **Post date:** [January 7, 2021, 8:26pm UTC](https://community.prismic.io/t/pulling-product-data-from-bigcommerce-product-api/3352/10 "2021-01-07T20:26:52Z")
Update: When getting this type of error you should check that the authentication access token is a basic one. This token will be used as the 'username' for the Basic Auth flow. > **[Connect to a custom API](https://user-guides.prismic.io/en/articles/1401183-connect-to-a-custom-api)** > > How to create a new Integration Field for a custom external data source. ---
**Author:** ![system](https://dub1.discourse-cdn.com/flex013/user_avatar/community.prismic.io/system/32/1746_2.png) [@system](https://community.prismic.io/u/system)\ **Post date:** [January 8, 2021, 8:26pm UTC](https://community.prismic.io/t/pulling-product-data-from-bigcommerce-product-api/3352/11 "2021-01-08T20:26:54Z")
This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed. ---
**Author:** ![system](https://dub1.discourse-cdn.com/flex013/user_avatar/community.prismic.io/system/32/1746_2.png) [@system](https://community.prismic.io/u/system)\ **Post date:** [December 9, 2021, 12:52pm UTC](https://community.prismic.io/t/pulling-product-data-from-bigcommerce-product-api/3352/12 "2021-12-09T12:52:15Z")