Request for retroactive update of invoice billing details

Hello Prismic team,

we recently updated our billing details in our account.
However, invoices issued prior to this change still contain the old information.

Our accounting team has asked us to ensure that the correct VAT details are reflected on all invoices, including those issued before the update (whole year 2025).

We would like to kindly ask whether it is possible to retroactively update the billing details on previously issued invoices, or alternatively issue corrected invoices for that period.

Please let us know if you need any additional information from our side.

Thank you in advance for your help.

Best regards,

Hey @website4, could you reach out to us about this via the Help Portal? We'll take it from there then :slight_smile: