I have uploaded some gifs and they display ok as gifs in the media library but when they are returned by a graphql query (using Gatsby) the url is something like https://images.prismic.io/teooh/47e65af4-cc06-45f6-b6e1-1d60380c9bb5_image.png?auto=compress,format - the file size is under 10Mb, 1.60Mb …

Hi Dermot, I’ll be happy to help. Was you gif animated before it was uploaded? Is the issue because it’s now not animated? Did you compress the image before you uploaded it? This can cause issues. We deliver your images through our integration with imgix so that your images arrive pre-compressed…

Thanks, they are animated. To update I found the original mp4 files they came from, re-created the gifs and re-uploaded, they appear to be returned from prismic after graphql query as gifs so thank you.

OK, glad this worked out. Let us know if you see this again and we’ll try and see the exact formatting that cause the issue.

Gif images are returned in png format

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Gif images are returned in png format

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