High pixelation or white images

[Phil (Phil Snow)]

Hi Maélie,

This is indeed the correct place to ask your questions.

I can also confirm Imgix is used on all Prismic images by default. This FAQ will explain more and might explain why your images are appearing strangely some time:

Image Optimization Service FAQ

Here are some of the most frequently asked questions about the Imgix integration.* [Image optimization with imgix: Fast and optimized images | Prismic tutorial] I use my own CDN, and it doesn't provide dynamic optimization Image Optimization will not work. Since you're putting a CDN in front of our image API we aren't able get the necessary information to recognize the browser requesting the image and won't provide the right image for your browser. On top of that, you will have t…

If that post doesn't answer your question, let me know and we'll explore this further together.

Thanks.