My CDN isn't working

I've got some documents in my media library, but when trying to link to them in my site for download, I get an AWS S3 access denied message. I noticed if I access them in Prismic the URL has changed from to

Has the bucket URL changed? And if so how can I pull the correct URL through the API so people can access these documents on the front end?

Hello @john3, thanks for reaching out, and welcome to the Prismic community

Could you show me an example of the media file you're working with?
in case it's an SVG image, we have a specific process for handling these type of files; you can read about it here:

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