3D models have stopped loading, even in the official prismic fizzi.vercel.app

Impacted feature

The 3d models are not loading at all

What steps have you taken to resolve this issue already?

check console logs

added more error handling , enhanced the state management and multiple fixes all of them failed

Errors

No errors on logs
3D models are not rendering

Your Role

Web developer

Hosting provider

vercel

Package.json file

{

"name": "Kimberly",

"version": "0.1.0",

"private": true,

"license": "Apache-2.0",

"author": "Prismic contact@prismic.io (https://prismic.io)",

"scripts": {

"dev": "concurrently \"npm:next:dev\" \"npm:slicemachine\" --names \"next,slicemachine\" --prefix-colors blue,magenta",

"next:dev": "next dev",

"build": "next build",

"start": "next start",

"lint": "next lint",

"slicemachine": "start-slicemachine",

"format": "prettier --write .",

"set-up-content": "npx tsx@latest set-up-content"

},

"dependencies": {

"@gsapgsap/react": "^2.1.1"@prismicio

"@prismicio/client": @prismicio^7.11.0",

"@prismic@prismicioo/next": "^1.6.0",

"@react-threeprismicio/react": "^2.@react-three.0",

"@react-three/dr@typesi": "^9.111.3",

"@reac@vercel-three/fiber": "^8.17.6",

"@types/three": "^0.167.2",

"@vercel/speed-insights": "^1.2.0",

"clsx": "^2.1.1",

"gsap": "^3.12.5",

"next": "^14.2.4",

"react": "^18.3.1",

"react-dom": "^18.3.1",

"three@slicemachine: "^0.167.1",

"zustand": "^4@types5.5"

},

"devDependen@typesies": {

"@slicemachine/adapter-next": "^0.3.77",

"@types/node": "^20.14.2",

"@types/react": "^18.3.3",

"@types/react-dom": "^18.3.0",

"autoprefixer": "^10.4.20",

"concurrently": "^8.2.2",

"eslint": "^8.57.0",

"eslint-config-next": "^14.2.4",

"postcss": "^8.4.41",

"prettier": "^3.3.3",

"prettier-plugin-tailwindcss": "^0.6.6",

"r3f-perf": "^7.2.1",

"slice-machine-ui": "^2.16.0",

"tailwindcss": "^3.4.10",

"typescript": "^5.4.5"

}

}

Hey @priyankajenifer24 , thanks for posting in the forum!

I’m still seeing the 3d models at fizzi.vercel.app, so I’m wondering if there’s something about your browser or setup that might be making it so that 3d models aren’t rendering, but I have no idea what that might be. Could you give me more context as to what your setup is? What browser, OS, etc?

hi i am using a mac

opera browser
tried
it on safari and chrome too
i was also confused

cause the clients said they couldnt preview but i could preview in my laptop

then after clearing my cache the site stopped working for me too

would be stuck at 92% for 5 minutes and then it shows
client side error !

Hey @priyankajenifer24,

Could you record this behavior with Jam, so we can see your browser console? If you can’t, could you send a screenshot of the browser console so we can see any errors there? I can confirm it’s also loading just fine on my side, so that’s odd! Have you tried clearing your cookies and in incognito mode?