Content edit bar problem


When editing content, I have to refresh the page everytime I want to display the menu in the screenshot below :

Instead I have this empty space :


What's your browser console showing?

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Hey @y.jimi thank you for coming to the forum!

This bar only appears when editing a Rich Text field with all of those options. Maybe you're just not clicking inside the actual field?

If you are and still nothing appears, could you share with us a screen recording of this?

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Hello Paulina,

You'll find attached a screen video recording of the problem.

Thank you,

(Attachment - hemea.mp4 is missing)

Hello Paulina,

Please find attached a screen video recording of the problem. - hemea.gif

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Ok, I can confirm that I was able to reproduce this issue and I'm going to pass it over to the dev team. I'll keep you informed about the status.

Thank you very much!

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Hello again,

Please note that I'm blocked since last week on the same editing issue and consequently the same task, which is frustrating.

Thank you for your reactivity.

Best regards,

Hello, sorry for the inconvenience that this issue is causing you. Your case is currently in the tech team pipeline. If/When we tackle this task we'll give an update about it in this same thread.


Update: this issue should be resolved in your repository. If you encounter any related problems again, please let us know.