Content edit bar problem

Hello,

When editing content, I have to refresh the page everytime I want to display the menu in the screenshot below :
image

Instead I have this empty space :

2 Likes

What's your browser console showing?

1 Like

Hey @y.jimi thank you for coming to the forum!

This bar only appears when editing a Rich Text field with all of those options. Maybe you're just not clicking inside the actual field?

If you are and still nothing appears, could you share with us a screen recording of this?

1 Like

Hello Paulina,

You'll find attached a screen video recording of the problem.

Thank you,

(Attachment prismic.io - hemea.mp4 is missing)

Hello Paulina,

Please find attached a screen video recording of the problem.

prismic.io - hemea.gif

1 Like

Ok, I can confirm that I was able to reproduce this issue and I'm going to pass it over to the dev team. I'll keep you informed about the status.

Thank you very much!

1 Like

Hello again,

Please note that I'm blocked since last week on the same editing issue and consequently the same task, which is frustrating.

Thank you for your reactivity.

Best regards,

Hello, sorry for the inconvenience that this issue is causing you. Your case is currently in the tech team pipeline and they will review it as soon as possible, I'll personally keep you updated about any changes.

Thank you very much for the patience