Images disappears after publishing

Hi Prismic people!

I have a freelancer to copy all of our pages from our old website and into Prismic - exciting! However, there seems to be a problem on several of our pages. When he chooses a picture and place it on the page and saves it, the picture is still there. However, when the page is published, it disappears.

Do you know why this happens? :slight_smile:

He screen recorded the experience. Please scroll to 2:30

Best, Mads

Hi Mads,

Welcome to the community!

I've had a look at the recording, thank you for sending this. What I could see is that your freelancer is experiencing a known error where images cannot be added to lists in the rich text field.

We have discussed this at greater length in the following thread:

The solution for now is to make sure the image isn't added inside the list, but to make sure it's added between list items instead. Even better would be to use slices and model it as so:

    [Rich text]
    [Rich text]

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.