Hello
For some of our pages on Prismic, we are no longer able to use the version history tool. When trying to, we just get a blank page. Is this a known bug? It's the same issue when using the new page builder too.
Many thanks
Giorgia
Hey Georgia,
This is an ongoing bug which should be fixed today.
You can follow the bug report here (can you see the link?):
https://prismic.atlassian.net/browse/BT-84
Here's the update:
We looked at this issue and found the root cause. It’s related to a release we did a couple of weeks ago that impacted legacy editor users. Today, we will release a hotfix to restore access to the history feature. However, there will be missing entries in the history. The team is assessing a method to recover the data, we will keep you posted.
Thanks.
1 Like
Closing this as the issue was resolve at the start of the month:
Hi Team,
The devs have rolled out the fix for this and restored any missing history entries.
Let me know if you need anything else.
Thanks :)