The new search feature in Prismic Repository doesn't work. I've tested it only on my browser - ms-edge, so maybe something's wrong. This is preventing me from quickly searching for documents that I've created in Prismic. https://jam.dev/c/1233445d-03bd-4724-9943-515abb922ee1

I created a troubleshooting based on this conversation: [image] Troubleshooting: Search errors FAQs Here are some steps for resolving network and Cors errors in the search bar and Prismic link component. Step 1: Check VPN and Network Settings • Most search issues are rel…

So we think your company's network or proxy settings might be very strict, and your team will need to whitelist the new domain for our search: document-search.prismic.io Can you pass this information on to your team?

Can you tell me if your company is using a VPN? If not can you try in different browsers?

I've passed on the message, and will also check this out from my home network to be sure, and let you know earliest by tomorrow.

More reports are coming through that this is related to VPN and local network settings. For some users it was related to tools such as Netskope and Zscaler. Please investigate your network settings and let us know how it goes :slightly_smiling_face:

The above suggestions have been what has fixed the issue for anyone experiencing it. For one user, it appeared that CloudFront was seeing multiple source IPs due to how Netskope routes and inspects traffic. To resolve this, a policy was implemented to route all traffic for the domain through a sing…

It works on my home system. The error is then because of network policies at my office. Sorry for the troubles. :frowning: On further looking into it along with the IT guy at office, I can see that that query does go through and I get a response back from Prismic for the search, but the data isn't …

While you are able to visit the link directly because it's not 'cross-origin' once you navigate directly, it seems your office network is still blocking it when consumed from the repository because of this 'cross-origin' definition.

What should I do to make this work????? anything that i need to do specifically to make this work, because I still don't understand the problem. The screenshot is from the prismic page builder. when I search something, the fetch query shows as failed, but when I double click on that failed fetch re…

New search feature doesn't work. Always errors out

Developing with Prismic

Phil (Phil Snow) September 20, 2024, 10:57am 9

I created a troubleshooting based on this conversation:

Topic		Replies	Views
New search blocked by CORS error Prismic for Content Creators page-builder	6	233	September 23, 2024
Troubleshooting: Search errors FAQs	0	327	September 20, 2024
Prismic has encountered an error [Try Again] Developing with Prismic page-builder	6	341	January 16, 2025
Content relationship cors error Prismic for Content Creators page-builder	1	125	October 3, 2024
Issues with search and linking documents Prismic for Content Creators	1	87	September 26, 2024

New search feature doesn't work. Always errors out

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