Describe your question/issue in detail
When I try and click into a webpage to edit content (for any of my clients), it hangs while loading (pulsing fade of the fake "sections"). Spaces page showing the list of pages is loading just fine.
https://status.prismic.io/ shows that things are fine.
Edited to Add: May be the same issue this user is dealing with:
Tried inspecting and I seem to be getting Authentication failed status 400 on a loop
Impacted feature
CMS editor
What steps have you taken to resolve this issue already?
Tried other sites; happening in every site.
Your Role
Designer / CMS user
snapswot
(Snapswot)
June 12, 2025, 7:19pm
2
I'm having a similar issue.
1 Like
OP; I let it hang for awhile, and it loaded after a few minutes. Let's see if it updates!
Edit: Seems to be working. Thanks Prismic team! Maybe it was just a weird server issue and it resolved itself.
snapswot
(Snapswot)
June 12, 2025, 7:47pm
6
I can now load the build page that wasn't loading before, but the site that's supposed to pull from that page still isn't working.
I get this error message:
This Serverless Function has timed out.
Your connection is working correctly.
Vercel is working correctly.
504 : GATEWAY_TIMEOUTCode: FUNCTION_INVOCATION_TIMEOUT
ID: sfo1::5lhjm-1749757698056-ff3eaeb49552
Pau
June 12, 2025, 7:59pm
7
Hey all, the repositories should be accesible again now.
We identified a bug introduced by a newly released feature that has now been resolved by temporarily disabling the affected feature.
Our team is treating this as a priority and working on a permanent fix.
Appreciate your patience and understanding while we worked through this, and we’re sorry for any disruption it caused.
1 Like
snapswot
(Snapswot)
June 12, 2025, 8:27pm
9
Yes, it appears to be working again now. Thanks for fixing it so quickly!
1 Like