Hello, we noticed that all images from prismic don't load on some decives using Safari. At first we thought the issue is caused by the PrismicNextImage component, but images that are loaded directly from Amazon S3 e.g. load perfectly. So we think that there is problem with Prismic images. Are you aware of this issue and is there any solution?
Yes, on my devices the problem isn't existing (Safari, Firefox, Chrome / iPhone, iPad, MacBook, Chromebook). But the client told me that they cannot see all images exept the one that is loaded from Amazon S3 on the iPad (Safari). Besides, some partners of our client mentioned that the images aren't loading on their MacBooks (Safari).
We internally load the image on our locals(MacBook, iPad, Safari browser), and it loads correctly on Safari Version 16.3. Can you check with your client what version of Safari they have? It's not a Prismic issue.