Media library is down

Describe your question/issue in detail

Impacted feature

The media library does not load and this was flagged to us by our Editors at 15:06GMT. This happens on our prod and staging environment, as well as a completely separate test environment we’ve created. Here’s the recording: Jam

What steps have you taken to resolve this issue already?

https://status.prismic.io/ flags nothing [edit: I see it was added ~5-10mins after I wrote this]

Errors

RequestError: {
  "url": "
https://asset-api.prismic.io/assets?limit=30&assetType=all
",
  "type": "unknown",
  "cause": {
    "name": "TypeError",
    "message": "Failed to fetch"
  },
  "info": {
    "pathname": "/builder/medias",
    "visibilityState": "vi...
Show more
vse
@
(index-QKAHgW2F.js:84:163)
o.componentDidCatch.n.callback
@
(index-QKAHgW2F.js:84:684)
AEe
@
(index-QKAHgW2F.js:82:9965)
LEe
@
(index-QKAHgW2F.js:84:32107)
xHe
@
(index-QKAHgW2F.js:84:31685)
xHe
@
(index-QKAHgW2F.js:84:31591)
VVt
@
(index-QKAHgW2F.js:84:31229)
qVt
@
(index-QKAHgW2F.js:84:41234)
gA
@
(index-QKAHgW2F.js:84:40580)
SHe
@
(index-QKAHgW2F.js:84:35436)
x
@
(index-QKAHgW2F.js:69:1546)
MessagePort.k
@
(index-QKAHgW2F.js:69:1911)

Your Role

Software engineer

Steps to reproduce

Go to a media library and see if it loads

1 Like

Can confirm it’s resolved on our end as well Issue with Media Library - Prismic Status