Purging deleted images from imgix cache

How do I go about purging images from imgix cache?

Hi, @headout,

Thanks for reaching out.

I'm checking with our dev team for any solutions and will get back to you ASAP.



I've got some updates from our DevOps team,

Currently, it is a manual procedure where you need to give us the list of images URLs to purge from Imgix as well as other cache and I will create a ticket to make the change.

Here's the list:

  1. https://images.prismic.io/mystique/d9fd84b0-cff7-421a-af60-690b4c1dc3fc_eaeefed3-c87b-4531-82c0-0089dc8d11ec-7324-barcelona-sagrada-familia-skyline-day-01.jpg
  2. https://images.prismic.io/mystique%2F6e9c09f3-8198-4815-b5f8-02a339fd3a09_eaeefed3-c87b-4531-82c0-0089dc8d11ec-7324-barcelona-sagrada-familia-skyline-day-01.jpg
  3. https://images.prismic.io/mystique/062a9e2c-a4cd-476e-a3c1-4fdb2caf391b_underwater-world-langkawi1.jpg

Could you please let me know how long it will take for this to be resolved? It kind of urgent from our end

Hi @headout,

We have cleared the cache of those images.

Please let us know if you need any further assistance,

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@Fares Thank you for the quick response. Much appreciated :slight_smile:

@Fares My bad. I missed one image, please purge this one as well


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I have requested this one as well.

Well the last image is one of the 3 images you gave initially


Thanks again. :raised_back_of_hand:

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UPDATE: It seems that the image has been deleted by your team. I'm still curious if the procedure has changed since your last comment on this thread

Hello @fares.droubi,
I'm encountering the same issue now: that the image has been deleted from Prismic, but the url is still somehow reachable.
By reading this thread, and checking the x-Cache HIT in the response header, I'm assuming it's also a caching issue from Imgix.
As of today, is it still a manual procedure to purge the cache ? If so, could you purge this image please (https://images.prismic.io/beige/0d56e766-078e-495f-9146-ce7e06c73910_ooia-styles-jannik-hanne-6.jpg).
Otherwise, could you please explain the procedure ?

Thank you very much !

Hello @lucasmartin, the URL throws a 404 now.
Whenever you want to delete an image field completely you can send us the URL and we can delete it for you.

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Can I have my images deleted from cache?
They were deleted from media library, and post, including these images, was deleted as well, but direct link are still there.

I don't want to post them here as images are automatically parsed by your comment form, and I do not want them to be searchable.

You can send them in a dm, @paul7. I've sent you a message.