Purging deleted images from imgix cache

headout · May 12, 2022, 9:06am

How do I go about purging images from imgix cache?

Fares · May 12, 2022, 4:59pm

Hi, @headout,

Thanks for reaching out.

I'm checking with our dev team for any solutions and will get back to you ASAP.

Best,
Fares

Fares · May 12, 2022, 5:15pm

Hi,

I've got some updates from our DevOps team,

Currently, it is a manual procedure where you need to give us the list of images URLs to purge from Imgix as well as other cache and I will create a ticket to make the change.

headout · May 13, 2022, 10:41am

Here's the list:

Could you please let me know how long it will take for this to be resolved? It kind of urgent from our end

Fares · May 13, 2022, 2:04pm

Hi @headout,

We have cleared the cache of those images.

Please let us know if you need any further assistance,
Fares

headout · May 13, 2022, 2:23pm

@Fares Thank you for the quick response. Much appreciated

headout · May 13, 2022, 2:25pm

@Fares My bad. I missed one image, please purge this one as well

https://images.prismic.io/mystique%2F6e9c09f3-8198-4815-b5f8-02a339fd3a09_eaeefed3-c87b-4531-82c0-0089dc8d11ec-7324-barcelona-sagrada-familia-skyline-day-01.jpg?auto=compress,format

Fares · May 13, 2022, 2:28pm

I have requested this one as well.

Fares · May 13, 2022, 2:34pm

Well the last image is one of the 3 images you gave initially

headout · May 19, 2022, 11:32am

Thanks again.

lucasmartin · March 6, 2023, 1:39pm

UPDATE: It seems that the image has been deleted by your team. I'm still curious if the procedure has changed since your last comment on this thread

Hello @fares.droubi,
I'm encountering the same issue now: that the image has been deleted from Prismic, but the url is still somehow reachable.
By reading this thread, and checking the x-Cache HIT in the response header, I'm assuming it's also a caching issue from Imgix.
As of today, is it still a manual procedure to purge the cache ? If so, could you purge this image please (https://images.prismic.io/beige/0d56e766-078e-495f-9146-ce7e06c73910_ooia-styles-jannik-hanne-6.jpg).
Otherwise, could you please explain the procedure ?

Thank you very much !

Pau · March 11, 2023, 1:24am

Hello @lucasmartin, the URL throws a 404 now.
Whenever you want to delete an image field completely you can send us the URL and we can delete it for you.

paul7 · March 31, 2023, 6:35pm

Can I have my images deleted from cache?
They were deleted from media library, and post, including these images, was deleted as well, but direct link are still there.

I don't want to post them here as images are automatically parsed by your comment form, and I do not want them to be searchable.

Pau · April 1, 2023, 3:03am

You can send them in a dm, @paul7. I've sent you a message.