Purging deleted images from imgix cache

Developing with Prismic
1

How do I go about purging images from imgix cache?

4

Hi, @headout,

Thanks for reaching out.

I'm checking with our dev team for any solutions and will get back to you ASAP.

Best,
Fares

5

Hi,

I've got some updates from our DevOps team,

Currently, it is a manual procedure where you need to give us the list of images URLs to purge from Imgix as well as other cache and I will create a ticket to make the change.

6

Here's the list:

  1. https://images.prismic.io/mystique/d9fd84b0-cff7-421a-af60-690b4c1dc3fc_eaeefed3-c87b-4531-82c0-0089dc8d11ec-7324-barcelona-sagrada-familia-skyline-day-01.jpg
  2. https://images.prismic.io/mystique%2F6e9c09f3-8198-4815-b5f8-02a339fd3a09_eaeefed3-c87b-4531-82c0-0089dc8d11ec-7324-barcelona-sagrada-familia-skyline-day-01.jpg
  3. https://images.prismic.io/mystique/062a9e2c-a4cd-476e-a3c1-4fdb2caf391b_underwater-world-langkawi1.jpg

Could you please let me know how long it will take for this to be resolved? It kind of urgent from our end

7

Hi @headout,

We have cleared the cache of those images.

Please let us know if you need any further assistance,
Fares

1 Like
9

@Fares Thank you for the quick response. Much appreciated :slight_smile:

10

@Fares My bad. I missed one image, please purge this one as well

https://images.prismic.io/mystique%2F6e9c09f3-8198-4815-b5f8-02a339fd3a09_eaeefed3-c87b-4531-82c0-0089dc8d11ec-7324-barcelona-sagrada-familia-skyline-day-01.jpg?auto=compress,format

1 Like
11

I have requested this one as well.

12

Well the last image is one of the 3 images you gave initially

Screenshot 2022-05-13 at 16.33.36
Screenshot 2022-05-13 at 16.33.36847×1136 142 KB

:upside_down_face:

13

Thanks again. :raised_back_of_hand:

1 Like
17

UPDATE: It seems that the image has been deleted by your team. I'm still curious if the procedure has changed since your last comment on this thread

Hello @fares.droubi,
I'm encountering the same issue now: that the image has been deleted from Prismic, but the url is still somehow reachable.
By reading this thread, and checking the x-Cache HIT in the response header, I'm assuming it's also a caching issue from Imgix.
As of today, is it still a manual procedure to purge the cache ? If so, could you purge this image please (https://images.prismic.io/beige/0d56e766-078e-495f-9146-ce7e06c73910_ooia-styles-jannik-hanne-6.jpg).
Otherwise, could you please explain the procedure ?

Thank you very much !

20

Hello @lucasmartin, the URL throws a 404 now.
Whenever you want to delete an image field completely you can send us the URL and we can delete it for you.

1 Like
22

Can I have my images deleted from cache?
They were deleted from media library, and post, including these images, was deleted as well, but direct link are still there.

I don't want to post them here as images are automatically parsed by your comment form, and I do not want them to be searchable.

23

You can send them in a dm, @paul7. I've sent you a message.