Schedule Post receiving error - "Error - Click to retry"

See image below:

Hey Shane, welcome to the Prismic forum!

Are you trying to add that specific date to the release? another warning should appear asking you to add a date in the future

@Paulina Yes. You can either publish the new entry “now”, “specific date and time” or to a “release” . You used to be able to do “specific date and time” and not add it to a release. Is that still possible?

Yes of course it is possible :dizzy:

Yesterday I was asking you about that specific date in particular. Because the screenshot you shared was showing a date that had already passed, so it was not possible to add it: 09-09-2020 at 12:00 pm.

I asked this because this was maybe the reason for the error.

Are you still getting that same error?

Yes, still getting the same message.

This is really strange, could you share with me the URL of your repository so I can make a test? *You can send it to me in a private message if you prefer)


We’ve investigated your case, and I’ve informed the corresponding team so they can take a closer look at this problem in the writing room. Thank you for letting us know.

In the meantime, you can still schedule documents in a specific date and time. But to do so, you need to first create a Release and from there Schedule the publication of that release

@Paulina Thank you for looking into it. How will I be notified of progress?3

Hey! I’ll personally keep you posted. I’ll give you an update as soon as this ticket is addressed

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Hello Shane, just wanted to know that this should now be fixed for you, please check your repo to see if everything works properly now. If you encounter any other issues let us know

This issue has been closed as it has been fixed, Flag if it is not the case for you to reopen.

Hello, I'm experiencing the same issue as this case below. Please advice....

Hey @dev7, welcome to the forum!

Can you please send me the URL of your repository (it can be in a private message if you prefer)

This issue has been closed due to inactivity. Flag to reopen.