Hey Prismic support,
Is there something going on webhooks? We've been tracking an issue with our publishing pipeline for the last week or so, and it looks like there may be some kind of intermittent failure with Prismic's webhooks. Its difficult to tell for certain because the webhook logs don't have a timestamp, and it seems to be happening randomly, but every day or two a webhook seems to be failing to fire when a post is published. After some testing, we're confident that our publishing pipeline is working properly, but we've had several publishing events not hit our backend through the webhook we setup. Is there something going on with webhooks on your end that could explain this?
To give you a rough idea of what our publishing pipeline looks like, we have Prismic hit a webhook whenever a publish or release happens. This triggers a background job that fetches any new documents from Prismic's API, and then compares the results to what we have in our database and performs an upsert.
We've confirmed that our background job workers, the webhook endpoint, and our DB upserts are all working properly. Which leads me to the conclusion that the webhooks must be failing to fire for some reason.
Any help or guidance would be much appreciated.