[BUG] User not receiving invite email [urgent]

[alexdkaminski (Alex Kaminski)]

Hi Prismic,

I am trying to add an additional user to our repo 'austyle' but they do not receive the invitation email. We have 1x free user on our plan and I have triple checked their email and have tried cancelling and re-inviting them to no avail.

They are a new staff member and we need to give them access urgently.

Kind regards,

Alex

[Phil (Phil Snow)]

Hi Alex,

I checked with the team and it seems they are doing some updates and that's why you didn't get the email. They are checking this, once it's done I'll let you know and we'll get your invitation email sent.

Sorry for the inconvenience.

Thanks.

[alexdkaminski (Alex Kaminski)]

Thanks for the update Phil, please get back to me as soon as you can.

[Phil (Phil Snow)]

Hi Alex,

This should be fixed. Can you try sending the invite email again?

Thanks.

[alexdkaminski (Alex Kaminski)]

Thanks Phil, we were able to resend the invite yesterday.