Can not publish a page

Hi all, i am publishing a page however i can't see it live. Nothing happens on the website.
I had a look at FAQ about page publishing issue however i am not a developer myself and i couldn't fix our issue.
Therefore i would appreciate if you help me to solve this issue. I urgently need to update a few pages.

Hi @mehmet.cali

Welcome to the Prismic community.

It will be necessary to have someone from your dev team to reach out to us, this issue can related to the deployment platform that you are using.

It will be necessary to provide the technology you are using as well as the name of your repository so that I check if everything is functional from our side (you can provide your repository name in a private message if necessary).

It would also be useful to provide a link to the document in question.

Looking forward to your reply,

Hi Fares,

Many thanks for contacting me. We’ve fixed that problem. However we’ve a new one.

We have CONTACT FORM WITH TABS (INQUIRIES FORM) component on our page. But we are not receiving inquiry mails anymore somehow.

Is it possible to help us with this? I’d appreciate that a lot.






1 Like

Hi, I'm sorry, but I believe that this issue is not related to Prismic; Prismic doesn't support writing content using the such a contact form; you must be using some external service to archive that.
I highly recommend you get in touch with your dev team to investigate this issue.