Cannot activate my webhooks

Hey @omargeerman and @tim6,

I've followed up with the dev team to see where this stands, and I'll get back to you as soon as I have an update.


Hi @omargeerman and @tim6,

Webhooks get disabled automatically after five failed attempts. It's possible that's could be what's causing your issue. If you don't think that's the case, let me know and share any logs or error messages, and — if possible — a screen recording.


The bug seems to be fixed for me and I can now update the webhooks without issue.

I don't see any mention of webhooks being disabled after 5 attempts in the docs but that is useful to know. Does the dashboard indicate when a webhook has been disabled for persistent failures, or do I get an email?

Thanks for the fix.

Hi @tim6,

Thanks for the suggestion about the docs. I've added that note.

As per the notification, I'm not sure. I've sent a message to a colleague to get an answer for you.


Hey @tim6,

The team told me that you should see the failed attempts in your logs. I hope that helps :slight_smile:


Yes, absolutely. I see the updates in the dashboard. Thanks for that!