Error trying to unpublish / archive documents

Dashboard / Writing room
#1

Hello,

I have 4 documents in a specific release. The 4 documents are listed in one specific release with state "unpublish".

I can't edit these documents. When I try to unpublish them I got an error (if I look in the console i can see the response: code 409 - {"CONFLICT":{"type":"publish-missing"}}). The same error happens when I try to archive these documents.

These documents aren't show anymore in the Work tab and neither in the Archive tab, only on this specific release tab

image

Even so, this document is returned when querying from the api using the master reference.

What can I do to be able to work again with these 4 documents?

#2

Hey Alexander, thanks for reaching out. This is very strange because documents scheduled in a release to be unpublished require to be published in the first place. This is the first time I see a case like this. Could you share the URL of your repo with me so I can investigate further?

Thanks

#4

This issue has been closed due to inactivity. Flag to reopen.

#5
#7

I have the exact same issue in my repo

#8

Captura de tela de 2021-01-26 11-07-36
This is my screen on the "Planned" section

#9

I get the same error when trying to publish or archive a page. Also, when trying to access an archived page, i get a page loader indefinitely.

#10

I have solved my issue. By removing a specific slice from the page type, I can publish without errors. Still not sure why. I suppose the slice was invalid or something like that. Still, would be nice to get some sort of useful feedback when that happens.

1 Like
#12

@milena.martins, thanks for letting us know about this. We're investigating; when we have more information, I'll post an update here.

Hello @ruben.kuiper! in your case seems a little different. Are these documents you're trying to publish/archive in a release? Can you please share with me the URL of your repo? Here or in a dm (:

Thanks

#14

@Paulina any update? I'm having the exact same issues when trying to save pages. The header status code is 409 conflict and the response message says { type: "publish-missing" }

#15

Hello @joshuarussell we're gathering as much info as we can to get to understand this issue better. I'll come back to this same thread when I have more information.

In the meantime, could you share with me the URL of your repository and the name of the document and custom type where you see this error?

Thanks a lot

#17

Hey @milena.martins, we did a test in your repository, and the release is empty. Did you manage to archive their documents in the release after all?

#18

This issue has been closed due to inactivity. Flag to reopen.