I have been stuck battling the import feature after the initial upload passes the JSON validation tests. I receive the message "Ok, you're ready to import your documents!" and click the "Import now!" button. Then I see the message "Uploading medias, this may take some time" and "Checking" next to ea…

@samlittlefair Yes, I eventually found that and removed and it worked. I'd say the frustrating part is that when I first imported the zip folder no errors were found and I was allowed to begin the import. However, the import would never work and it would sit there for about 20 minutes with a message…

Hey @Jeremy_Burton , Welcome to the Prismic community :slightly_smiling_face: :handshake: Thanks for sharing this error! I haven't seen it before. Could you tell me your repo name and send me the ZIP file that you're trying to import? I'll take a look to see if I can spot any issues. Sam

@samlittlefair imp-eg-5.zip (498 Bytes) Here is a sample zip folder with just one .json file that passes initial upload and scan but will just spin on "Importing medias, this may take a while..." The repository is FCA

Thanks, @Jeremy_Burton . I'll take a look on Tuesday and let you know what I find out :slight_smile:

Hey @Jeremy_Burton , I believe the issue is your empty image URL string: "image": { "origin": { "url": "" } }, I believe that causes imports to hang. You must specify a path for the URL. Try adding a valid URL value and let me know if it helps. Sam

Hey @Jeremy_Burton , I'm glad you figured it out! Yes, this is a known issue, and we're looking at ways to better handle errors like this. I'll share your feedback with the product team. Thanks very much :slight_smile: Sam

Failing Imports

Prismic for Content Creators

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Failing Imports

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