Hey @Edu, thanks for sorting that out. I've just triggered the email and my client has received it and managed to verify.
Thanks again!
Hey @Edu, thanks for sorting that out. I've just triggered the email and my client has received it and managed to verify.
Thanks again!
Dear @Edu,
Can you please validate that dfw@theappoffice.be is not on the bounce-list? I'm not getting any confirmation emails.
Hi @david13,
I've removed your email from the bounce list. You should receive it now
Greetings, @Ezekiel !
A customer of ours is experiencing this same issue. We tried resetting the passwords to the emails as well, but we dont receive any email for resetting it. Can anybody help me with this issue?
BR,
Anette
carey.best@wheels.com is also receiving the same "Please verify your email" message, but no email is received. Carey tried posting on the board here, but received the error "Sorry, there was an error while trying to authorize your account with oidc. Please try again."
He has checked his spam folder.
@prismic15, hello, what is the email address affected?
@blago.stefanov I'm seeing the emails are indeed received, opened, and clicked, but I'm not seeing a user with that email address on Prismic. Could he try signing up again?
I'm in now, Ezekiel. Thank you.
Hello,
I'm having the same problem on two accounts. The emails are working, but I can't log in because I'm not receiving the confirmation email.
Thank you for your help.
Hi @wode, I've replied to your message directly.
I am having the same issue (never receive confirmation email) on my account, email me@jlunardini.com. Checked spam didn't see it in there.
Hi @jc.lunardini, could you try logging in again to see if it triggers a resend?
@Ezekiel just tried again, no luck
@jc.lunardini Try again, it should work now