Hello, what SLA do we get with a Professional Medium license. I get uptime is 99.5% but in case of an incident what happens? What happens too if the uptime is below 99.5%? is there anything specified in the contract? PD: We are already users of the Medium license.

Hello Ignacio, Thanks for reaching out to us about this. It’s true that Prismic offered an SLA Uptime for Medium plans in the past. This was an additional value proposition for our users who mainly purchase that plan for the number of users it offers, the higher CDN limit, the Import/Export, and t…

SLA & uptime with Professional Medium license

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SLA & uptime with Professional Medium license

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