Hello, what SLA do we get with a Professional Medium license. I get uptime is 99.5% but in case of an incident what happens? What happens too if the uptime is below 99.5%? is there anything specified in the contract? PD: We are already users of the Medium license.

Hello Ignacio, Thanks for reaching out to us about this. It’s true that Prismic offered an SLA Uptime for Medium plans in the past. This was an additional value proposition for our users who mainly purchase that plan for the number of users it offers, the higher CDN limit, the Import/Export, and t…

SLA & uptime with Professional Medium license

Prismic Administrative Support Billing & Legal

Fares closed , flag & select 'Something Else' to reopen. September 21, 2020, 4:12pm 4

Threads close after a period of inactivity. Flag this thread to re-open it and continue the conversation.

Topic		Replies	Views
Medium plan changed - where did the SLA go? Billing & Legal	4	1493	December 9, 2021
Pricing plans Billing & Legal	1	146	May 18, 2024
What are the API Limits? FAQs	1	5061	June 15, 2021
Import then downgrade? Billing & Legal	5	1650	March 16, 2022
Is "included" now "1B"? Billing & Legal page-builder	5	138	February 27, 2024

SLA & uptime with Professional Medium license

Related topics