Backups on Platinum plan

Developing with Prismic
1

Hi,

We've been on the Platinum plan for 5 years, and backups/restore is part of that plan when we signed up. Now, on your pricing page here - Prismic Pricing Plans - it says backups are only available for Enterprise level. I don't think it is fair to remove this feature for existing accounts as it is one of the reasons why we signed up at this level. Please clarify. Thanks.

2

Hi @long,

Could you let me know what your repository name is? You can send me this information in a private message if you wish.

Thank you!