Bulk document copy to another locale hangs

Prismic for Content Creators
1

Noticed an issue where copying documents to another locale from the writing room will hang indefinitely.

Screen Shot 2022-03-28 at 2.27.57 PM
Screen Shot 2022-03-28 at 2.27.57 PM998×94 19.4 KB

2

Hey Charlie,
Can you send me the following details to be able to reproduce the error?

  • URL of your repo
  • Name, type and lang of the documents to copy
  • The language where you are copying the documents
4

Hi, I've the same problem. I've tried multiple times to make a copy to another locale. I've tried first with multiple documents, this doesn't work. And also with copying 1 document the process will hang indefinitely. It looks like I face the same problem as Charlie.
Have you any suggestion?

5

Hey @menno.westgeest, thanks for reaching out. It'll be helpful if you could send us that information. So we can reproduce the error on our end:

  • URL of your repo
  • Name, type and lang of the documents to copy
  • The language where you are copying the documents
6

@Pau
I messaged you the details you requested a couple of days ago but I haven't heard back. I have a client who is becoming frustrated.

7

Hi Pau,

Can I share the information directly to you so that the url is not directly visible for everyone on the Prismic Forum?

Best regards

Menno

8

@charlie, I sent your project details to the relevant team. We're going to try and reproduce the error.
@menno.westgeest You can send it via dm.

Can you also share with us the browser that you're using?

Thanks

9

@Pau

Thank you, and I'm using Chrome: Version 100.0.4896.60

10

Thanks, I'll share this with the team and come back when I have more information.

12

Hi,

Since 5 days ago, the "Bulk Publish" feature within prismic where we could publish a max of 200 Documents that were on draft has stop working.

After selecting all the documents and press publish the progress bar stays stuck at 0%

13

Hello @saraiva

Could you please share your repository URL with me? You can send me a private message, though.

Thanks,
Priyanka

14

Hi Priyanka our prismic is on: https://sheerme.prismic.io/

15

Hello, @saraiva Thanks for sending more details. I have passed this to my team and will return it to you as I hear back from them.

17

Hello @saraiva

My team has restored Bulk Actions in a good state. Everything should be fine now. Could you please check and confirm?

Thanks,
Priyanka

18

@Priyanka Verified this morning that bulk actions are working for us. Thank you!

20

Hi @Priyanka , eveything seems to be working fine now

Thanks!!

21

Great, @charlie1 @saraiva. Feel free to reach out to us if you have any questions.