I cannot activate my webhooks in settings >> webhooks. I am doing it by changing the On/Off-Slider to On. Once I come back to this settings page. The webhooks sliders are again on Off. What are the possible causes for it? How can I then activate the webhooks?

Hi @omargeerman and @tim6 , Webhooks get disabled automatically after five failed attempts. It's possible that's could be what's causing your issue. If you don't think that's the case, let me know and share any logs or error messages, and — if possible — a screen recording. Sam

Hi Stefan, Well, Prismic Webhooks feature available to every user, so there is no activation from our side required. To debug this issue, can you please share your repository name with us (In a private message if necessary). It would be also useful if you can share with us a screen recording of t…

Hi Fares, The name of the repository is "Fincraft". I try to activate these two webhooks: [image]

Thanks for sharing those informations, I've checked our logs and I didn't find any errosr related to this. So I will escalate this issue to your dev team and we will reach back to you once we have any updates.

Any news from your side in the meantime??

Hi, There are no updates yet from our dev team and I will request our dev team to prioritize this issue.

Hi Stefan, If you are a developer on this project, can you please check your browser console logs for any errors when you toggle the activate/deactivate switch?

Hi, this is happening on all of our repos, but you can look at 'wilder-carbon' as an example. I get the following in my console log... [Screenshot 2021-03-09 at 17.22.23]

@thejuniperstudio can you please copy the full error, you can copy the request content in the Network tab.

@Fares does this help? https://wilder-carbon.prismic.io/app/settings/webhooks/rL4UH9aV?_=6009911f723588e457f1b02b0b6cd6158e8c686ccf192887f4febc913710b2d8-1615369252713-ef04006677a0e02c72b83a66a6b4d4a6e0c4a71ebbf1e06446e2f9201c67abfb49

Cannot activate my webhooks

Developing with Prismic

Fares March 9, 2021, 4:07pm 9

Same issue here Webhooks Problem - #3 by Fares

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Cannot activate my webhooks

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