Error when pushing changes to slicemachine, tried updating slicemachine version

Developing with Prismic
1

Hi guys.

I've got a question. I'm developing with SliceMachine and from a certain point onwards I'm getting an error when pushing changes to SliceMachine.

Here is a log from slice machine:
[slice-machine] [slice/push] An error occurred while purging slice html - please contact support
[slice-machine] An error happened while pushing your changes
[slice-machine] {
err: Error: [slice/push] An error occurred while purging slice html - please contact support
at onError (/Users/project/node_modules/slice-machine-ui/build/server/index.js:2363:8)
at /Users/project/node_modules/slice-machine-ui/build/server/index.js:2471:19
at processTicksAndRejections (node:internal/process/task_queues:96:5)
at async /Users/project/node_modules/slice-machine-ui/build/server/index.js:2582:41
at async Promise.all (index 13)
at async buildSliceChanges (/Users/project/node_modules/slice-machine-ui/build/server/index.js:2546:34)
at async handler$3 (/Users/project/node_modules/slice-machine-ui/build/server/index.js:2714:26)
at async /Users/project/node_modules/slice-machine-ui/build/server/index.js:3305:20,
status: 500,
reason: '[slice/push] An error occurred while purging slice html - please contact support'
}

[slice-machine] [slice/push] An error occurred while purging slice sliceone - please contact support
[slice-machine] [slice/push] An error occurred while purging slice slicetwo - please contact support
[slice-machine] [slice/push] An error occurred while purging slice slicethree - please contact support
[slice-machine] [slice/push] An error occurred while purging slice slicefour - please contact support
[slice-machine] [slice/push] An error occurred while purging slice slicefive - please contact support
[slice-machine] [slice/push] An error occurred while purging slice slicesix - please contact support
[slice-machine] [slice/push] An error occurred while purging slice sliceseven - please contact support

I've uploaded an image also of how it looks like.

slicemachinepushchangeserror
slicemachinepushchangeserror2592×1022 178 KB

I tried updating the slicemachine version from 5.2 to 6.1 and then to 7.1, but it didn't work.

Please let me know if I can get help with this!
Thanks

3

Hello @fhuneeus :slightly_smiling_face:,

Thanks for reaching out to us.

I am trying to reproduce this issue on my end, and I will get back to you when I have news on this.

Thanks,
Racheal.

4

Hello @fhuneeus,

Can you please send us the URL of your repo?

I have tested it on our side with Slice Machine versions 5.2, 6.1, and 7.1, and it seems to work fine.

Could you be using some firewall blocking Prismic domain such as *. prismic.io?