Hi Team -
Our client ran into a major issue this week (week of 07/20/2020) where an important key text field disappeared from a slice and we are trying to determine how this occurred. The underlying assumption is as follows:
A developer with access accidentally deleted the field from the slice. There are doubts regarding this reason as there were no tasks in progress that would have required a developer editing that particular slice.
There was a bug/error within Prismic that caused this field to disappear.
Looking through the document history was not helpful since the field did not appear in any version of previous publishes. We know for certain, however, that this field was there with content - we added the key text field back to the slice and the original copy automatically populated into the newly re-created field.
This is unacceptable to upper management as their website is a critical element of their marketing, and, if this was an unintentional error by a developer, we will need to change processes to ensure that this does not occur again.
In this vein - is the Prismic team aware of a way to see the history/timestamps for edits to a slice? Or, is the team aware of any recent update or bug that would cause this to happen?
Key Text Field impacted: text_blurb
Your help and insight would be greatly appreciated!