Not able to delete image

Prismic for Content Creators
1

I have some "corrupted" images in the media library https://flemlodge.prismic.io/medias/

when I try to open the details e.g https://flemlodge.prismic.io/medias/?open=YmKZOhMAAF72VeoH

I receive an 404 reponse, thus no details are shown and no delete action.
How can I get rid of these invalid images in the medialibray?

Thanks for you help

3

Hello Robert,

Thanks for reaching out to us.

I have checked your repository, and I cannot even see your images. I find that your uploaded images don't have height * width dimensions, causing an issue. Could you upload your images again in this format?

Screen Shot 2022-04-22 at 16.23.53
Screen Shot 2022-04-22 at 16.23.53460×618 26.5 KB

Let me know if you have any further questions.

Thanks,
Priyanka

4

I see the images here https://flemlodge.prismic.io/medias/ And these images I one to get rid off. All images, so that I have a clean state to start

Screenshot 2022-04-22 at 16.37.48
Screenshot 2022-04-22 at 16.37.484120×1820 448 KB

5

@rob3 These are blank images?

6

It looks like but the image do not exist. Try to open the details of an image and delete it. Does not works

7

Any news about this topic?

8

Hello @rob3

I have passed this information on to my team. I will let you know if I get any updates.

Thanks,
Priyanka

10

Hello @rob3

As I mentioned earlier that you can still upload new images. My team also concluded that the issue is you want to keep your Media Library clean, though the issue is annoying for you.

This is not a priority issue, and there is no guarantee of when this can be resolved for the moment. My team will keep track of this ticket and review it during the Editor revamp.

Let us know if you have any questions.

Thanks
Priyanka