Problem with login (captcha issue?)

Dashboard / Writing room
#1

Hi Prismic team

Some of our clients are having a problem logging into Prismic when they need to resolve a reCaptcha.

The problem is that the reCaptcha never loads.

I wrote a wrong password a few times and got this:

image
image657×758 33.4 KB

When this happens you have to wait a few minutes until you can try again without captcha.

#3

Hello @finnursigu, thanks for letting us know about this. Which browser are you using and, have you tried another one?