Signin blocked without captcha

Hi,

My client reported that he is not able to sign in to prismic any more. I can't reproduce from my computer, however the screenshot clearly shows the Are you a robot? message without a captcha dialog popping up. Both Firefox and Chrome have been tested.

Looking forward to your advice.

Hi @gruiba,

Thanks for reaching out and I'm sorry that you're experiencing this issue. Can you submit this issue via our support portal? It will be easier and better to assist you with this issue there.

Thanks,
Levi

Today we use captcha v3 to allow or deny access to prismic. On a scale from 0 to 1, we allow only users above 0.3 which is google’s recommendation. Using a VPN or a private web session negatively impacts your score.
You can have your captcha score here: Score detector for reCAPTCHA v3