Hello, I need help with a user unable to access an environment....
We have 3 environments (Prod, Staging, and Develop) and I have a user who I've added to all three environments. However, this user is only able to access the Prod and Develop environments. I tried revoking the invite and reinventing them in Staging, and they get an email and can accept the invitation. but are still locked out.
After accepting the invite, it still shows the invite as pending on the Prismic end...
Can you fix this please?